Ratings based on 248 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Wonderfully nested in beautiful natural surroundings. Generous breakfast and nice pool.
Comment from Hotel Management
16 Apr 2024 by Dwi Ari, Hotel Management
Dear JordankaWarmest greeting from Alam Ubud Family Thank you very much for taking your time writing your feedback regarding your previous stay at our jungle villa We do hope that we could welcoming you again in the future
by A verified traveler
Posted 7 Sep 2023
Staff very welcoming.. made our trip relaxing.. staff cleaned our room everyday which is a bonus and gave us a free complimentary massage which was one of the best massages ive had and very much needed with all the activities we did..going to miss the smoothie bowls for breakfast
Comment from Hotel Management
7 Sep 2023 by Dwi Ari , Hotel Management
Dear Mr. UmarWarmest greeting from Alam Ubud Culture Villas & Residences Thank you very much for taking the time, to write a review regarding your recent stay in our jungle villa We are glad that you enjoyed your stay with usHopefully we are able to welcoming you again in our jungle villa on the future
by A verified traveler
Posted 3 Jun 2023
Comment from Hotel Management
27 Jul 2023 by Dwi Ari , Hotel Management
Dear Phoi Warmest greeting from Alam Ubud Culture Villas & Residence Thank you very much for taking your time writing your previous stay in our jungle villaWe are glad to know that you were enjoy your stay herewe wish you will come back again in the furture
by A verified traveler
Posted 18 Mar 2023 on Wotif
If you are looking for a place to get away from it all and relax then this is it. The property is away from the hustle and bustle and provided while we were there a very quiet atmosphere with very few distractions. The setting by the rain forest is lovely and tranquil and the staff are very helpful and respectful.
However, this property is quite a way out of the Ubud centre, around 30 minutes by car. There is no shuttle as advertised and a round trip is approx AUD $25 during the day and $35 in the evening. There is no full spa as advertised, but very lovely massages are available in your villa. There is no swim up bar functioning and the only cold alcohol in the mainbar is beer. There is no snack bar as advertised. Also the property is built on a steep slope and some of the villas are a considerable climb up and down many flights of steps that even a mountain goat may have trouble with.
Comment from Hotel Management
20 Apr 2023 by Dwi Ari , Hotel Management
Dear Mrs. Susan Warmest greeting from Alam Ubud Culture Villa Thank you very much for taking your time to write a review regarding your previous stay in our jungle villa, all of your feedback will be used to improve our villa to be better and we are looking forward to welcoming you again in the future
by A verified traveler
Posted 3 Dec 2022
Great place to stay and huge area to live at for the week! Great staff & lovely pool
Comment from Hotel Management
5 Dec 2022 by Dwi Ari , Hotel Management
Dear StephanieWarmest greeting from Alam Ubud Culture Villa & Residences Thank you very much for taking your time writing a review regarding your previous stay at our jungle villa We are glad to know that you were enjoy your stay with us especially because of the area, staff as well as the pool Hopefully we are able to welcoming you again in the future
by A verified traveler
Posted 6 Nov 2022
Alam Ubud, like many properties appears to have been hard hit by covid and it's taking sometime to get back to having full facilities. That being said, the property is looking tired. The bed was comfortable and the staff was very accommodating. The breakfast was ok but it was not offering a shuttle to Ubud which is 15-20 south of the property. A cab would be 130k IRP. The spa was not open although they do provide in room massage( was ok but had better). Overall, it was quiet for the most part but I think I would try another property that was closer to Ubud.
Comment from Hotel Management
7 Nov 2022 by Dwi Ari , Hotel Management
Dear Mr. Barry Warmest greeting from Alam Ubud Culture Villas & Residences Thank you very much for taking your time to write a review regarding your previous stayWe have noted your review and it will be our feedback to improve better Hopefully we are able to welcoming you again in the future
by A verified traveler
Posted 1 Oct 2022
Very disappointing stay. Almost no facilities were open. Spa, yoga and restaurant were closed. Free shuttle to Ubud center was also not available, which was the main reason we chose this stay given it's in the middle of nowhere. They have since removed this free shuttle in Expedia listing after we complained, but it's still advertised in other sites. It was difficult to get a ride hailing service willing to pick us up. We tried a few times around noon for about an hour before getting a driver assigned. They also had major ants issue. Pool of dead ants in the bathroom, giant ants keep appearing in any room. They used pesticide heavily, and also on the pillows! Very strong chemical smell and bad for direct han contact. It's also difficult to sleep at night because of loud tapping sound from animals in the jungle, at a rate of 5 taps a second, only at night. It's nice to hear bird chirping in the morning though.
I get that they’re probably just starting to open again after Covid closure, but they need to set the right expectations for guests. If you’re advertising that you have all these kinds of facilities and activities offered, guests might be booking because of them.
They didn’t do much to compensate us for the false advertisement and the bad experience we had.
So this villa is for you if you: don’t mind living with lots of insects, can sleep through gunfire tapping sound, don’t mind spending the rest of your stay in your room.
Comment from Hotel Management
4 Oct 2022 by Dwi Ari , Hotel Management
Dear Mr. Edwin Warmest greeting from Alam Ubud Culture Villas & Residences Thank you for taking your time to write a review regarding your previous stay at our villa We do really sorry that you were unhappy while staying with us,Your feedback will be delivered to our management to improve our villa be better kindly to inform that our spa, yoga, and restaurant are open
by A verified traveler
Posted 16 Aug 2022
Amazing location overlooking the jungle with rice fields behind for walking and cycling. A truly unique peaceful environment. Friendly and helpful staff. While obviously the property is still recovering from being locked down highly recommend.
Comment from Hotel Management
17 Aug 2022 by Dwi Ari , Hotel Management
Dear Heather
Warmest greeting from Alam Ubud Culture Villas & Residences
Thank you very much for taking your time writing your feedback on staying in our jungle villa
We are glad that you enjoyed your stay with us
We do hope that you will come again and choose our jungle villa as your upcoming place to stay
We are looking forward to welcoming you in the future
by A verified traveler
Posted 19 Jul 2022
We loved our experience at Alam Ubud, the hotel itself is clean, quiet, modern, and just beautiful. It also has an incredible view of the jungle, which was what we were looking for. The staff was just great, extremely nice, and helpful. We're definitely coming back soon!
Comment from Hotel Management
20 Jul 2022 by Dwi Ari , Hotel Management
Dear Daniel
Warmest greeting from Alam Ubud
Thank you very much for staying with us
We are glad to know that you were enjoy your stay at our jungle villa
We are looking forward to welcoming you again in the future
by A verified traveler
Posted 20 May 2022
Beautifully green nature. Amazing private pool and huge villa room. Great deal. Property needs revitalization after 2 year covid slow down.
Comment from Hotel Management
11 Jun 2022 by Dwi Ari , Hotel Management
Dear Henry
Warmest greetings from Alam Ubud Villa
Thank you very much for your reviews, it means a lot to us
We are glad that you enjoy your stay at our place and yes we are in the process of revitalizing our villa to be a better
Hopefully, we will meet you again in the future at Alam Ubud Villa
