Ratings based on 137 Verified Reviews

4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 10 Jan 2024
There were lots of ants in the room on the floor on the bed everywhere and they keep coming. The staff tried to clean it twice but after some time the ants keep coming, we had booked 2 rooms but ended up staying in one room. They didn't had any other twin room available. We had booked 4 nights but spent only 2 nights there. We raised it with expedia and the property agreed to return the 2 nights money
3 out of 5
by A verified traveler

Posted 23 Sep 2023 on Lastminute
Property was generally good and the pool and staff were great but traffic noise was very loud most of the night. Also no restaurant as advertised. Quite a long walking distance from anywhere to eat.
1 out of 5
by A verified traveler

Posted 19 Jul 2023
Do Not Stay Here, it's not in a state for people to stay, it needs a lot of work. There's no shuttle bus service, no spa or fitness centre, no bar or restaurant, the rooms are ran down, so is the property. Our Family of 4 stayed here in July 2023
1 out of 5
by A verified traveler

Posted 18 Jun 2023
THE WORST HOTEL I’VE EVER STAYED AT. Dirty does not even describe it. Stained sheets, dirt on the floor, spider nets, ant everywhere and filled with humidity. We complained to the reception, they took us to another room which was a little bit better but still bad and has stained sheets, etc …. We put the towels on the beds and slept. NIGHTMARE. On top of that, when checking out from this horrible hotel, receptionist tried taking another 100 K more. Sleep in the street.. it is cleaner
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Mar 2023
5 out of 5
by A verified traveler

brain cleansing temptations

Posted 2 Jan 2023 on Hotels
from parking to the hotel had to climb a fair number of steps some of which were slippery. very serene and quiet place suitable to meditate and blend in with the nature especially the local fauna and flora. Great Balinese managers are there only to try to please you
5 out of 5
by A verified traveler from Anchorage, AK

Posted 6 Mar 2020
Extremely friendly and helpful staff. Beautiful property. Good spa and lovely pool.
4 out of 5
by A verified traveler from Australia

Posted 22 Oct 2019 on Wotif
The staff was lovely and very helpful. Rooms and gardens were clean. Beautiful setting.
Comment from Hotel Management
19 Nov 2019 by Gede, Hotel Management
We are more than happy to hear that you enjoyed your stay with us. we are looking forward to welcoming you again in Alam Sari. Best regards
4 out of 5
by A verified traveler

Nice place

Posted 1 Oct 2019 on Hotels
Beautiful Balinese style got the feel of calm and serenity lush garden and inviting pool.
Comment from Hotel Management
19 Nov 2019 by Gede, Hotel Management
We are more than happy to hear that you enjoyed your stay with us. we are looking forward to welcoming you again in Alam Sari. Best regards
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