Ratings based on 573 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Everything is good
by A verified traveler
Posted 30 May 2024
Still working by the pool area showers and a room. Jacuzzi was closed. Am not sure didnt get told there was a gym and pool table to play . But great room and personal.
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 19 May 2024
Fácil registrarse y siempre son bien amables
Comment from Hotel Management
21 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
¡Muchas gracias por sus comentarios!
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
21 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
¡Muchas gracias por su opinión!
by A verified traveler
Posted 1 May 2024
we got their cheapest room, which turned out to be clean and relatively spacious. The bed was comfortable, the shower nice. We used the gym downstairs a little bit, very basic but welcome after 11 hours and driving. The most interesting part of this hotel is the three-story atrium furnished in antiques. It was fun walking around. there was a pool which looked clean and well maintained, but we didn’t swim. The staff were friendly and helpful.
Comment from Hotel Management
1 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
Thank you very much for your comments, it was a pleasure to have served you.
by A verified traveler
Posted 28 Apr 2024
Todo esta muy bonito el hotel y toda la estancia
Comment from Hotel Management
1 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
Muchas gracias por sus comentarios, fue un placer atenderle.
by A verified traveler
Posted 28 Apr 2024
Everything is just amazing
Comment from Hotel Management
1 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
It was a pleasure for us to serve you
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
21 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
¡Gracias por su visita, esperamos que vuelva pronto!
by A verified traveler
Posted 16 Apr 2024
It was a good stay .
Comment from Hotel Management
1 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
Thank you for the comments, we hope see you soon.
