Ratings based on 565 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Fácil registrarse y siempre son bien amables
Comment from Hotel Management
21 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
¡Muchas gracias por sus comentarios!
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
21 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
¡Muchas gracias por su opinión!
by A verified traveler
Posted 1 May 2024
we got their cheapest room, which turned out to be clean and relatively spacious. The bed was comfortable, the shower nice. We used the gym downstairs a little bit, very basic but welcome after 11 hours and driving. The most interesting part of this hotel is the three-story atrium furnished in antiques. It was fun walking around. there was a pool which looked clean and well maintained, but we didn’t swim. The staff were friendly and helpful.
Comment from Hotel Management
1 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
Thank you very much for your comments, it was a pleasure to have served you.
by A verified traveler
Posted 28 Apr 2024
Todo esta muy bonito el hotel y toda la estancia
Comment from Hotel Management
1 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
Muchas gracias por sus comentarios, fue un placer atenderle.
by A verified traveler
Posted 28 Apr 2024
Everything is just amazing
Comment from Hotel Management
1 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
It was a pleasure for us to serve you
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
21 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
¡Gracias por su visita, esperamos que vuelva pronto!
by A verified traveler
Posted 16 Apr 2024
It was a good stay .
Comment from Hotel Management
1 May 2024 by HOTEL HACIENDA SANTANA, Hotel Management
Thank you for the comments, we hope see you soon.
by A verified traveler
Posted 9 Apr 2024
Very beautiful
Comment from Hotel Management
10 Apr 2024 by HOTEL HACIENDA SANTANA, Hotel Management
Para nosotros fue un placer atenderle, esperamos vuelva pronto.
by A verified traveler
Posted 29 Mar 2024
This place couldn’t cancel or change dates four days before the booking.
Comment from Hotel Management
30 Mar 2024 by HOTEL HACIENDA SANTANA, Hotel Management
You booked through a third party, so all changes and cancellations are through this, as outlined in our reservation policies.
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
30 Mar 2024 by HOTEL HACIENDA SANTANA, Hotel Management
Muchas gracias por sus comentarios, esperamos verle pronto de nuevo.
