Ratings based on 147 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Disappointed.
Posted 13 Jun 2020 on HotelsNo pool open as advertised and no kitchen equpiment or water/facilities in caravan and very cold with no heater. Nice setting but property tired. Bathroom facilities clean.
Comment from Hotel Management
13 Jun 2020 by Anna, Hotel Management
Thank you, Jacqueline. Will certainly pass on your praise on cleanliness to our dedicated staff. Hot pool is open daily after 6pm, except on sturmy nights. Large swimming pool is seasonal, so will be open again after December. Caravan accommodation is offered to our concerned budget travelers with rates set just the same as camping. Guests are encouraged to bring along their own bedding etc. However we are always happy to lend additional items.
Other accommodation includes Cottages with fully equipped kitchen, bathrooms and full set of bedding supplied
by A verified traveler
Posted 2 Jun 2020 on Hotels
Comment from Hotel Management
3 Jun 2020 by Anna, Hotel Management
Tank you for staying, have a safe trip home
by A verified traveler
Posted 6 Mar 2020
Comment from Hotel Management
4 Apr 2020 by Anna, Hotel Management
Thank you for feedback
by A verified traveler
Posted 28 Jan 2020
The cutest cottage - it was tucked away and beautiful plantings around it
It was called apple cottage and you felt like you were on your own
I’m hoping to be back on the TA 2020
Comment from Hotel Management
30 Jan 2020 by Anna, Hotel Management
Thank you very much for staying with us. Glad you liked our little Cottage
by A verified traveler from Auckland
Posted 12 Jan 2020
Classic kiwi bach feel. Wonderful playground and refreshing pool. Lovely mature trees and birdsong. Clean and tidy. Good value for money. Peaceful and relaxing. Owners are hardworking but discreet.
Comment from Hotel Management
12 Jan 2020 by Anna, Hotel Management
Thank you Suzanne. We are proud of our little Holiday Park and so greateful to our valued guests, glad you liked it here
by A verified traveler
Posted 9 Jan 2020 on Hotels
Lovely site with mature oak trees.
Good play facilities for children.
Kitchen lacked some basics.
Comment from Hotel Management
9 Jan 2020 by Anna, Hotel Management
Thank you , Neil. Lovely to see the children so happy on our adventure play ground. Kitchen is equipped with hot plates and a small oven. Guests are encouraged to bring along their own utensils but we are happy to hire these on request
by A verified traveler
Posted 8 Jan 2020
We found the lady abit rude, the pools werent ready to be used. A couple were in the spa n were told to get out while it heated up.
But apart from that the children's play ground was great.
Comment from Hotel Management
8 Jan 2020 by Anna, Hotel Management
Apologies if I came across, not meeting your expectations. Some times, due to regular maintenance, especially with our pool complex, guests cooperation is required. We are not always able to carry out these tasks after hours and in most cases our guests understand.
by A verified traveler
No showers
Posted 5 Jan 2020 on HotelsThe room was musty smelling and when we had our showers the water trickled out. I was going to wash my hair but decided to wait. The manager just said they are trying to fix it but didn’t want to compensate us for not being able to have a proper shower. Not a very good start to the day. The place has great potential if they got these things fixed. Cool playground.
Comment from Hotel Management
6 Jan 2020 by Anna, Hotel Management
I am so sorry, Jasmine that you were caught in the shower while the pressure was low for a very short period. This was fixed as soon as you told us, and I offered you a late check out to finish your session as I can imagine this must have been frustrating. Thank you for commenting on the play ground
by A verified traveler
Posted 5 Jan 2020 on Wotif
A cottage in the country complete with cows at the window. Very unique. Families will love the extensive outdoor adventure area amidst the trees with tree hut, flying fox and many more activities. Large peddle cars and swimming pool top it off. Even the young at heart enjoyed the activities.
Comment from Hotel Management
5 Jan 2020 by Anna, Hotel Management
Thank you for staying at Te Aroha Holiday Park and providing this beautiful description.
by A verified traveler
Posted 20 Dec 2019
The owner is not very pleasant to deal with she is quite rude and very unprofessional
Comment from Hotel Management
20 Dec 2019 by Anna, Hotel Management
I am the owner and not sure what the issue was with this guest. There was one couple staying last night through this booking site. I can only assume that they did not approve of the Camps policies when they were reminded not to use the zip line while intoxicated.
