Ratings based on 84 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Great hotel, wonderful spa, nice rooms. Dining options seemed to be limited, or maybe it was an off-season thing. I didn't have much time to walk somewhere for a meal, and at the time hotel restaurants were either closed or didn't serve proper meal, so I had to order room service (which was still delicious, but I would have prefered to eat out).
Comment from Hotel Management
28 May 2024 by Teona Gorgidze FO Manager, Hotel Management
Dear Kristina,Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations.
by A verified traveler
Posted 4 Mar 2024 on Hotels
by A verified traveler
Posted 27 Feb 2024 on Hotels
by A verified traveler
Posted 25 Nov 2023
Nice hotel in a good location with nice views and free parking space
Comment from Hotel Management
19 Dec 2023 by Ana Azaurashvili, Hotel Management
Dear Abdullah, thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 2 Sep 2023
Nice property, good size of room : king deluxe. Very good breakfast😊
Comment from Hotel Management
3 Sep 2023 by Teona Gorgidze, Hotel Management
Dear Irina,Thank you for your nice feedback. We will be happy to greet you again in our hotelRespectfully
by A verified traveler
Tbilisi stay
Posted 28 Aug 2023 on HotelsExcellent hotel with indoor and outdoor swimming pool and spa center in the close proximity of Sameba Cathedral.
Comment from Hotel Management
3 Sep 2023 by Teona Gorgidze, Hotel Management
Dear Branimir,We sincerely appreciate your feedback and will be always happy to welcome you again in Tbilisi SheratonWith kind regards
by A verified traveler
Tbilisi stay
Posted 27 Aug 2023 on HotelsThis is proper 5-star hotel. We did not try out breakfast. It has both lovely indoor and outdoor swimming pool with bunch of saunas and steaming rooms as well as spa services. They allow non hotel guests to pay and use outdoor pool, but there is enough room for everyone. Room was spacious and we did not get a room with balcony although we booked, but we’ve got an upgrade. Bathroom is spacious and comprised of both bathtube and shower. All staff are very helpful. We have visited a rooftop restaurant which offers a wonderful view of Tbilisi.
Comment from Hotel Management
3 Sep 2023 by Teona Gorgidze, Hotel Management
Dear Branimir,Thank you for trusting us with your stay. We are happy that your experience with us was great, and everything was in order. We look forward to having you back with us soon,Kind regards
by A verified traveler
Posted 4 Jun 2023
Good
Comment from Hotel Management
26 Jun 2023 by Ana Azaurashvili, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 21 May 2023
Comment from Hotel Management
26 Jun 2023 by Ana Azaurashvili, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 28 Feb 2023
