Ratings based on 16 Verified Reviews
3.3 Room cleanliness
2.9 Service & staff
2.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Poor customer service. Reception was unkind. Customer service from reception was hard to obtain
by A verified traveler
Posted 20 Feb 2024
Location is best !! Nice and clean rooms. High speed wifi.
by A verified traveler
Posted 16 Jan 2020 on Hotels
There's no front desk so you only get a code to open a box to get the key. The location was great and the room was clean, but tiny and no windows. Even the shower was tiny. There are much nicer places to stay for the price.
Comment from Hotel Management
16 Jan 2020 by Nika, Hotel Management
For the price you paid? Really . Thanks
by A verified traveler
Posted 24 Sep 2019
Comment from Hotel Management
24 Sep 2019 by Nika, Hotel Management
Thanks for the points, but it will be better if you will explain why you put low score and after we can improve it
by A verified traveler
Location is excellent
Posted 23 May 2019 on HotelsThe only worth of the hotel is its location. Staff friendly. Room very small without external window.
Comment from Hotel Management
28 May 2019 by NIKA, Hotel Management
Thanks
by A verified traveler
Super small room
Posted 15 Nov 2018 on HotelsVery small room , hard to find even with maps
Comment from Hotel Management
16 Nov 2018 by Nika, Hotel Management
Sorry but room was exactly same as you booked and location is best in the city
by A verified traveler
Bad deal
Posted 28 Aug 2017
Pros: Its location
Cons: The price. The bathroom leak. The leak from the shower.
Unfortunately this hotel, which is in a great location, just wasn't worth the price I paid. For the same amount you can get a much bigger room with a window and breakfast in the center of the city. If I had paid less I probably would have been OK with the room. Besides there being no window, there was a leak into the bathroom from the ceiling. Also, when I took a shower with the shower doors closed I caused a flood on the bathroom floor. There were other rooms available in the hotel and I really should have been offered one of them.
Comment from Hotel Management
9 Aug 2018 by Nika, Hotel Management
Thank you for your review, we are doing everything to improve our service
by A verified traveler from dubai
Bad hotel
Posted 27 Aug 2017Room is too small, does not have ventilation. Room service is not good and no complementary bottle of minral water as well as tissue box. No free breakfast.
Comment from Hotel Management
9 Aug 2018 by Inga, Hotel Management
Thanks for the review. But all room have central ventilation system. We offer breakfast for additional price, off course it will be not for free. We are doing everything for improve our sevice
by A verified traveler
Posted 2 Dec 2021 on Hotels
Comment from Hotel Management
3 Dec 2021 by George, Hotel Management
Thank you
by A verified traveler
最低なホテル/ The WORST hotel and LIE
Posted 10 Aug 2020 on Hotelsこのホテル概要は嘘。
【The explanation is a LIE】
日本人なら絶対に予約しないでください。
フロントデスクなし/
事前にHotels.comからホテルに問い合わせをしてもらったが、返答は24時間オープンしてるとの答えだったが、実際に行ってみるとドアは鍵が掛かって閉まってた。
ドア横のキーボックスの暗証番号を入力してキーボックスを開けて自分の部屋の鍵を自分で受け取る。
キーホルダーには中国語が書いてある。
しかも、事前に暗証番号の連絡も一切無い。
２つのコーヒーショップ無し/
アパートメントで、そんなもん無い。
バー 、 ラウンジ無し/
上記記載 アパートメントでそんな物なし。
楽しみにしてた食事もできない
毎日のベッドメイキング無し/
ハウスキーピング(毎日) 無し/
15部屋 無し/
実際は【５】部屋だけ。
手荷物保管サービス 無し/
ホテル従業員がいないのにどうやって保管してもらえる？
ATM/銀行 無し/
上記記載 アパートメントなのでそんな物ない、Google mapで確認してください。
セーフティーボックス (フロントデスク)無し/
フロントがないのにどうやって保管してもらえる？
This hotel Description is a LIE
Do not book
Not front Desk :
I asked the hotel in advance from Hotels.com and the reply was that it was open 24 hours a day, but when I actually went there the door was locked and closed.
Enter your PIN and open the key box to receive your room key.
Moreover, There is no contact with the PIN in advance.
No ２ coffee shops :
This building is Apartment, NO coffee shops, Check on Google map,
No Bar and Lounge :
This building is Apartment, NO Bar and Lounge,
No daily bed making and cleaning,
15 rooms not available :
Actually only 5 rooms
No baggage storage service:
No employees
No ATM and Bank :
This building is Apartment,
Check on Google map,
No Safe deposit box (No front desk) :
No employees,
Emailed the complaint
Their answer is …
We have … 【To ANOTHER Hotel】
Do not stay！！！！
