Ratings based on 125 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Staff is exceptional.
Comment from Hotel Management
31 May 2024 by Crystal Manning, Hotel Management
Good morning Matthew, We are so happy to hear that you enjoyed your stay!Hope to see you again, soon. Thank you, Crystal Manning
by A verified traveler
Posted 28 Mar 2024
Lovely peaceful location. Poor breakfast
Comment from Hotel Management
1 Apr 2024 by Crystal Manning, Hotel Management
Hi Andrew, I'm sorry to hear that breakfast was unenjoyable. We strive to give excellent customer service. Thank you for your feedback, and we will work on getting this issue fixed. We hope to see you again, soon. Thank you, Crystal Manning
by A verified traveler
Posted 16 Mar 2024
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Comment from Hotel Management
27 Mar 2024 by Crystal Manning, Hotel Management
Good morning James, We are so happy to hear that you enjoyed your stay!We look forward to seeing you again, soon. Thank you, Crystal Manning
by A verified traveler
Posted 27 Feb 2024
Very comfortable and clean room. Only disadvantage is limited nearby restaurant choices because facilities were closed due to off season. A tad pricey but it’s on a golf course
Comment from Hotel Management
11 Mar 2024 by Crystal Manning, Hotel Management
Hello Leslie, We are happy that you enjoyed your stay. I apologize that you didn't get to take advantage of our steak house. Our season begins in April. Our grille room will be open for longer hours starting then. Our steak house is open every Thursday, Friday, and Saturday throughout the year. We hope to see you again soon! Thank you, Crystal Manning
by A verified traveler
Posted 21 Feb 2024
Comment from Hotel Management
11 Mar 2024 by Crystal Manning, Hotel Management
Hello Bill, We are happy that you enjoyed your stay! We look forward to seeing you again soon. Thank you, Crystal Manning
by A verified traveler
Posted 10 Dec 2023
It’s my favorite hotel. Staff is super friendly. Cleaning staff always accomodates my special needs. Nice quiet setting. Dinner options at the Steakhouse are amazing!
Comment from Hotel Management
12 Dec 2023 by Crystal Manning, Hotel Management
Hi Matthew, We are so happy to hear that Woodlake is your favorite place to stay! We enjoy having you as our guest :) Thank you, Crystal Manning
by A verified traveler
Posted 25 Nov 2023
The staff made this property great. They were all so accommodating and nice. The steakhouse was great too! The only thing that wasn't great was that the water pressure was really low.
Comment from Hotel Management
28 Nov 2023 by Crystal Manning, Hotel Management
Hi Holly, We are so happy to hear that you enjoyed your stay! We strive to give great customer service. I apologize for the low water pressure. The water company was servicing the area during this time. The water pressure should be great the next time you stay :) Thank you, Crystal Manning
by A verified traveler
Posted 20 Nov 2023
There was no information about the dining times or a menu.
No instructions for the television nor a channel listing.
(the remote control was sticky to the touch also)
Linens were clean, the sink not so much.
Comment from Hotel Management
20 Nov 2023 by Crystal Manning, Hotel Management
Hello James, I apologize for the lack of information for you. Our hours of operation of the steak house and grille room are on our website. The staff at the front desk generally lets everyone know the hours of operation. I'm so sorry that information did not get relayed to you in a timely manner. Our steak house is open Thursday- Saturday from 5 to 8 p.m. Our Grille room is open from 7 a.m. to 3 p.m. during off season. I will also be sure to make the hotel staff aware of your feedback. We strive to make our customers happy. We will get this taken care of immediately. We hope to see you again, soon. Thank you, Crystal Manning
by A verified traveler
Posted 1 Nov 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by Crystal Manning, Hotel Management
Hi David, We are so happy to hear that you enjoyed your stay!We look forward to seeing you again, soon. Thank you, Crystal Manning
by A verified traveler
Late October stay
Posted 30 Oct 2023 on HotelsThe actual lodge was nice to stay in, but the on-site restaurant and bar were closed as was the local marinas. If known this on advance, I would have chosen a different location. The staff at the lodge were excellent.
Comment from Hotel Management
2 Nov 2023 by Crystal Manning, Hotel Management
Hi Jack, I'm so sorry that you didn't get to take advantage of our steak house. Our hours and days are posted on our website. We are open Thursday, Friday & Saturday from 5-8 p.m. I'm happy to hear that our staff was excellent. I hope you will be able to visit us again on the days our steak house is open. We look forward to seeing you again! Thank you, Crystal Manning
