Ratings based on 3 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2022 on Hotels
Comment from Hotel Management
10 Jul 2022 by Jane, Hotel Management
Hi, Mohamad! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!
by A verified traveler
Posted 7 Mar 2022 on Hotels
Comment from Hotel Management
15 Mar 2022 by Ammy, Hotel Management
Hi, Norazura! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
by A verified traveler
Posted 14 Jul 2021
The room was nice, neat and clean. But the wifi was down at that moment. Water heater was provided upon request. There was no phone where I can contact the reception straight away from room. Since I stay in the hotel for a long period, at times I ate in the room but there was not enough cutleries nor bowl from the housekeepers, so it’s quite difficult to eat in the room especially during PKP times.
They should provide at least the basic things like tissue, water heater, mineral water, wifi, coffee and tea packets especially for long-term guests.
Comment from Hotel Management
15 Jul 2021 by Amina, Hotel Management
Hi, Thanks for spending your valuable time writing this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Amina!
