Ratings based on 23 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2023
by A verified traveler from Kuala Lumpur
Aged hotel with A LOT to improve
Posted 12 Apr 2018
Pros: the ala carte dishes were delicious and generous in portion. the price was also quite reasonable. recommended!!
Cons: 1. please update the furniture
2. please improve the breakfast buffet- very limited choice and not tasty. pls provide basic items like strawberry jam.
Location: decent location
reached late evening to check in, rooms were already available. upon reaching the room, noticed the room was very musky. no decent wardrobe and the air cond was very noisy at times. the fridge cant be switched on as it was moved from its original location thus the plug was too far away. the wifi was also out of service. second day, had to ask the front desk to ask the staff to move the fridge, fix the internet and check on the water supply as there was water disruption on the second day! breakfast was very limited and the restaurant didnt refill the unavailable dishes. noticed they were signages with different directions for the Kiblat in the room and both directions were wrong. the bedding was not very comfortable and didnt manage to sleep properly at night. very poor soundproof and could hear some teens laughing and smoking along the corridor. the front desk counter staff were not very friendly, not very courteous and they hardly smile. the only staff worth the praise was Awal who works at the restaurant: very courteous and friendly.
by A verified traveler
Posted 25 Oct 2016 on Hotels
by A verified traveler
My 1st stay at Emas Hotel Tawau
Posted 30 Dec 2015 on HotelsConfortable. The bed matches my sleeping conditions.
Recommended
for Everyoneby A verified traveler from kota kinabalu
Quite and near to bus terminal
Posted 27 Mar 2015Only the toilet need to improve. A bit difficult for muslim like us to take wudhu for prayer as no pipe in the bathroom only shower
by MICHAEL from Kota Kinabalu
Good for Business Trip
Posted 8 Jan 2015 on HotelsRoom was quite okay, cofy and enlighting. But Breakfast has limited choices and no convenience stores around the hotel. The room is big and spacious. Iron board needs to be changed as the cover is torned. A lot of information has being provided in the room for review purposes. TV Programme are limited to few channels only, eventhough ASTRO guide has been provided, but didn't serve any purpose. Controling water temperature was a bit hard. Requested airport transfer but unable due to festive season.
Recommended
for Everyoneby A verified traveler from Malaysia
Nice hotel
Posted 20 Dec 2014
Pros: Cocoa drinks, nice bathroom, good service
Cons: provide variety types of newspaper based on customers, provide more wide of astro channel
Location: Pasar Tanjung, Kedai Borong Kristal & Mutiara, Pulau Sebatik
Just anice hotel and did not have any problem when staying there
Recommended
for Everyoneby A verified traveler from Shah Alam, Selangor, Malaysia.
Nice hotel for honeymoon.
Posted 9 Dec 2014Everything is consider good for the hotel. Just when coming to breakfast ...its a bit late for food serving. 10% of the food haven't yet come out and some of us already complete their breakfast.
by A verified traveler
Posted 21 Apr 2014 on Hotels
by A10G from Brisbane
Tawau hotel
Posted 23 Oct 2013 on HotelsHotel is decent for this town as there is not too many high end places to stay if the resorts in Sipadan are full. Emas hotel has a transport service to Tawau Hillls Park Where the rainforest is still pristine with lots of native wildlife. Hotel is pretty well managed as it is owned by a local cocoa company.
