Ratings based on 177 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Ok no frills hotel best thing going for it is location
by A verified traveler
Posted 1 Jun 2024
Older property but Well presented and very comfortable.
by A verified traveler
Posted 9 May 2024
The gentleman who checked us in was very friendly and helpful.
Comment from Hotel Management
10 May 2024 by Tui Marson, Hotel Management
Thank you for your time to review about us.
by A verified traveler
Posted 3 Apr 2024
by A verified traveler
Would stay again
Posted 2 Mar 2024 on HotelsVery handy location, clean awesome spa bath
by A verified traveler
Posted 3 Feb 2024 on Hotels
by A verified traveler
Cocoroches
Posted 16 Jan 2024 on HotelsThe condition of the room was good, the confort was fine but having over 8 cocroaches crewling all over the bench when i got up to get a drink and one crewling across the tissue box in the bathroom was horrendous
Comment from Hotel Management
18 Jan 2024 by Tui Marson, Hotel Management
Hi Pauline, Thank you for your review about us.We were deeply sorry to hear about your experience finding a cockroach in your room. We understand how unpleasant and inconvenient this must have been, and we sincerely apologize for the discomfort it caused.We appreciate you bringing this issue to our attention, and we immediately offered to move you to another room. While we regret that you decided not to stay with us any longer, we completely respect your wish to check out. We have processed a full refund for the night you did not stay.We immediately had the room treated by a professional pest control company and ensured thorough cleaning and sanitationKind regardsTui Marson.
by A verified traveler
Posted 6 Jan 2024 on Wotif
Would never come here again, got charged 200 extra for deposit that they said would be given back to me in morning after room was cleaned. The lady tried saying we’re not getting the money back because we had a couple visitors for 20 minutes while we got changed before we went out together
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
18 Jan 2024 by Tui Marson, Hotel Management
Thank you so much for your high rating about us. We're so happy you had a wonderful stay.
by A verified traveler
Posted 3 Jan 2024 on Wotif
Beautiful place for staying. In heart of the city.
Comment from Hotel Management
18 Jan 2024 by Tui M, Hotel Management
Thank you so much for your high rating about us. We're so happy you had a wonderful stay.
