Ratings based on 838 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Beds are uncomfortable.
Comment from Hotel Management
2 Jun 2024 by SAM, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!
by A verified traveler
Posted 27 May 2024
Was in a good location private and quiet at night.
Feel like work needs to be done to bring up to standard. door lock needed assitance to enter room, Bathroom door did not shut probably, door all bubbled and crumbled at bottom, bench in kitchen big mark and pieces out of it. no bedside tables, staff were friendly.
Comment from Hotel Management
27 May 2024 by SAM, Hotel Management
Thank you for your honest review. We appreciate your feedback and acknowledge that our hotel may not have exceeded your expectations. We're glad you found our location convenient, and we'll take your comments about the rooms , and decor into consideration as we continue to update and improve our facilities.
by A verified traveler
Posted 27 May 2024
Everything was perfect.
Comment from Hotel Management
27 May 2024 by SAM, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!
by A verified traveler
Posted 18 May 2024
Clean & comfortable. Had a kitchenette with hot plates & microwave. Parking garage underneath the property provided secure parking. Pleasant stay.
Comment from Hotel Management
18 May 2024 by SAM, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!
by A verified traveler
Posted 16 May 2024
Great, clean place, decor is a little tired but very central Tauranga CBD, 5 minute walk to dining options
Comment from Hotel Management
17 May 2024 by SAM, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
1 Jun 2024 by SAM, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!
by A verified traveler
Posted 5 May 2024
Lovely friendly service
Comment from Hotel Management
10 May 2024 by SAM, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
11 May 2024 by SAM, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!
by A verified traveler
Posted 21 Mar 2024
Overall clean, but I booked it cheaper but had to pay more, so that was a bit misleading and confusing
Comment from Hotel Management
11 May 2024 by SAM, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
11 May 2024 by SAM, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!
