Ratings based on 281 Verified Reviews

4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
3 out of 5
by A verified traveler

Posted 30 Apr 2024
The rooms look like they've been refreshed recently, with regards to flooring, the kitchen cabinetry, paint on the walls, etc. There were four chairs at the dining table, so one of us had to sit on the couch. The kitchen has a hob to cook on, but no extractor above it. There are strongly worded warnings about not cooking odorous foods and leaving a smell. Presumably previous visitors left a mess/smell. The carpet appeared clean, but had an undertone of uncleanliness to it, like it needed a proper deep clean. The beds were fine, but the pull-out couch bed, while comfortable enough, had some stray wires and springs poking out. The kids enjoyed the tennis court, soccer net, and basketball hoops. There are a handful of strongly worded warnings in the guide book and on the walls, and while I appreciate they are to protect the business from unruly visitors, as conscientious guests we felt a bit put out. It is very close to a shopping centre and other interesting sites.
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Awesome
4 out of 5
by A verified traveler

Posted 2 Apr 2024
Clean and tidy room great for our family of 5. Great activities available to keep the kids busy. Convenient to shops and eateries.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
I like the way that the pool and spa pool are still open, that after the long day you’re still be able to relax and have fun with the kids. The property was nice and clean and Aroha was so friendly and approachable. That was a great stay. Thanks.
5 out of 5
by A verified traveler

Posted 25 Mar 2024
Was welcomed by a lovely lady behind the counter, she was very helpful when we needed anything. The place was nice and quiet and also warm. My family enjoyed our stay. We will be back . Thank you very much
5 out of 5
by A verified traveler

Posted 24 Mar 2024
A nice place to stay
4 out of 5
by A verified traveler

Posted 23 Mar 2024
value for money
5 out of 5
by A verified traveler

Posted 17 Mar 2024 on Wotif
It was a great place to stay
5 out of 5
by A verified traveler

Posted 14 Mar 2024 on Wotif
The family room was spacious, comfortable and the location was very convenient for our needs