Ratings based on 176 Verified Reviews

4.8 out of 5
92% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
very pleasant place to stay, good locality and spacious area for parking
5 out of 5
by A verified traveler from Hawera

Posted 19 May 2024
Loved this property! Clean, and Tidy, with great communication with the managers/owners. We were arriving late, so they turned the heat pump for it. Which was lovely gesture.
Comment from Hotel Management
20 May 2024 by Tania, Hotel Management
Thanks it our pleasure. Hope to see you again.
4 out of 5
by A verified traveler

Posted 18 May 2024
Nice short walk to the lake. Dog friendly. Small enclosed courtyard. Spa bath & good shower. Unable to get the air-conditioning to stay working. Would stay again.
Comment from Hotel Management
20 May 2024 by Tania, Hotel Management
Sorry to hear air cond didnt work for you ,you should of phone office with the phone in unit an we would have got it going as all our air cond work
4 out of 5
by A verified traveler

Posted 18 May 2024
Good property with parking
5 out of 5
by A verified traveler

Posted 4 May 2024
Staff were very friendly and the units were clean and serviced daily. Central location with the lake being two minutes walk away and Taupo central less than 5mins drive. We had a in-room spa which was a nice way to relax at the end of the day. Would definitely recommend
Comment from Hotel Management
20 May 2024 by tania, Hotel Management
Thanks for your lovely words, we hope to see you again.
4 out of 5
by A verified traveler

Posted 1 May 2024
Nice walks around the lake.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Really great service from the helpful owners. Room was excellent!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2024
4 out of 5
by A verified traveler

Posted 22 Apr 2024
Very nice place to stay, nice facilities while keeping it's character. Very clean and comfortable. Owners were a pleasure to deal with.
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Excellent accommodation. Clean, comfortable and great customer service, only trouble was the Wifi cuts in and out.