Ratings based on 667 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
This accommodation is spacious and comfortable.
Loved the bed!
We were in room 17 and it had a fabulous view of the lake.
The heated pool is a bonus but with the cold outside temperatures currently it wasn’t quite hot enough. It sits at 35 but really needs to be up around 38 for it to be a pleasant soak that keeps you warm.
The location is a little bit from the town but still quite central.
The staff were extremely helpful and pleasant.
Comment from Hotel Management
16 May 2024 by Caren, Hotel Management
Good morning NicoleThank you for your review. We endeavor to keep the pool at 35-37 degree at this time of year however this relies on the temperature of the geothermal aquifer as our heat exchanger is fully open to ensure the temperature is as warm as possible. We look forward to seeing you again
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 10 Mar 2024
We stayed at Baycrest during our first visit to New Zealand in 2007 and it's still a great choice for the Taupo area.
Our room was huge with a lovely balcony and views of the lake. It was very clean and the bed was comfortable. There was also AC which was a real plus in 75-80F weather. The property is in good condition and they offer free parking and also have a small pool. We were grateful to have access to laundry ($4NZD for a wash and $4NZD to dry) after hiking the Tongariro Northern Circuit.
The managers were so kind and helpful. When we couldn't get an uber or cab, they drove us with all of our bags up to pick up our rental car.
The one downside for us is that we didn't have a rental car for most of our days there. There are a few ubers and taxis but not many and town is a 1.5 mi walk (about 30 min). But if you have a car, it won't be a problem.
Also, there's a great little coffee truck right by the lake near Baycrest that opens at 7:30am if you don't want to go into town first thing.
Comment from Hotel Management
14 Mar 2024 by Brent, Hotel Management
Hi Anelique Thanks for making the time to complete this review I often stop for coffee at the truck when walking the Dog. I'm really pleased you had a nice time. I'm smiling to myself thinking that you hiked the Tongariro crossing perhaps there is hope for me yet. All the very best and safe travels
by A verified traveler
Posted 5 Mar 2024
Really lovely small inn our room is spacious and has a lovely patio with the lake view. Staff is very friendly and text us directly to us for check in information. Appreciate it.
Comment from Hotel Management
14 Mar 2024 by Brent, Hotel Management
your very welcome BO thanks for choosing to stay with us travel safe
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
18 Mar 2024 by Brent, Hotel Management
Hi Lili, Thanks very much for giving us a 5/5 review its very much appreciated
by A verified traveler
Posted 3 Mar 2024
Location and great hospitality
Comment from Hotel Management
3 Mar 2024 by Caren, Hotel Management
Thank you for your review James and we look forward to having you stay again in the future.
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Caren, Hotel Management
Thank you for your rating.
by A verified traveler
Posted 22 Feb 2024
Nice area
Comment from Hotel Management
27 Feb 2024 by Caren, Hotel Management
Thank you Daniel for the great rating.
by A verified traveler
Posted 15 Feb 2024 on Orbitz
I love the view and thermal hot tub
Comment from Hotel Management
17 Feb 2024 by Mishelle, Hotel Management
Thank you, Sheryl, for taking the time to leave a review. We are delighted that you enjoyed staying with us. Hope to see you again in the future.Regards Mishelle
