Ratings based on 59 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
The view worth a lot
Posted 8 May 2023 on HotelsWe love to stay in this hotel whenever possible. The view itself is just stunning. On the strong end, besides the view, is the spa area- pleasant swimming pool, nice saunas and massages with great staff. On the weaker end the whole dining service is rather poor- breakfast choice is limited and of a lower quality, certainly not matching the place's standards. Staff in the dining area also is on a lower end of training quality. This may be also due to the fact that the same waiters and waitresses were there all the days for the 6 days we spent there...
This place has almost unlimited potential and is always worth recommending if someone can stomach these little dents.
by A verified traveler
Pleasant stay
Posted 16 Aug 2021 on HotelsWe had a pleasant stay, used spa, played bowling, enjoyed nice breakfast. Views are stunning! Rooms may need some updating but as long as you are after a good location and facilities rather than a modern room, this is the right place :) a lot to do for families as well as couples and reasonable restaurant prices.
Comment from Hotel Management
6 Sep 2021 by recepcia, Hotel Management
Dear Ivana ,
Thanks for your nice review .
reception hotel Montfort
by A verified traveler
Posted 25 Sep 2019
Fantastic views. Great base for many hiking trips, if you have a car.
Good but old fashioned spa. Only one massage therapist who was off Tuesday, Wed and Thu.
No hot water in the room one evening and following morning. Buffet food barely adequate. When large group checked in, there was not enough to go around!
by A verified traveler
Underwhelming experience
Posted 23 Aug 2019 on HotelsHotel is situated in a stunning location with picturesque views. The hotel has so much potential but feel it is not being maximised to its full potential & stuck back in the 70’s or 80’s & could do with a facelift. Overall, for €200 per night we felt disappointed & didn’t get value for money. The room was uncomfortably hot with no air conditioning. The guy at reception Jakub (mightn’t have the right spelling) was very helpful & did source a fan for us after I asked him, thankfully.
Positives were as follows:
1). Stunning view
2). Nice pool with slide, kids enjoyed it
3). Good games room & bowling alley for kids
4). Helpful receptionist in the main lobby area
5). Decent breakfast selection
Negatives were as follows:
1). Room was far too warm & uncomfortably hot. Air con really should needs to be installed.
2). Shower tray was completely blocked & nearly overflowed in several occasions while showering.
3). No masseuse available for massage treatments despite it being advertised as a spa & wellness hotel. Think there is only somebody available 2 or 3 days a week apparently.
4). Breakfast staff need to be more attentive, on each of the 3 mornings we had breakfast, there was no milk & we were left waiting. To be fair, having more than one jug would help enormously.
by A verified traveler
Great stay
Posted 31 May 2019 on HotelsGreat stay very helpful staff, highly recommend. Amazing views from the room with a mountain view.
Comment from Hotel Management
3 Jun 2019 by Super, always like, Hotel Management
We girlfriend her to see you again!
by A verified traveler
Posted 3 Jan 2019 on Hotels
We were looking forward to returning to this hotel but unfurtunuty we were very disappointed especialy with room service and restaurant.
In two night stay they didn’t clean our rooms and didn’t bring clean towels or bathroom supplies.At breakfeast time the coffee machine and juice machine didn’t work.
Comment from Hotel Management
23 Jan 2019 by marketing manager, Hotel Management
Dear Alena,
thank you for your feedback.
We apologize for our room service. If machines during breakfast did not work you can order and our staff will prepare it.
We hope your bad experience with our room service will not deter you from your next visit at our hotel Montfort****.
Kind regards,
Lucia, marketing manager
by A verified traveler from Philippines
Posted 30 Dec 2018
It's the best hotel i stayed in during this European trip. No doubt it takes extra effort to reach the hotel as it is tucked in the mountains but it's still accessible and just needs planning but it's all worth the effort. The views from and around the hotel are very relaxing and memorable. And the staff are more than amazing and very very helpful. They even took the pains to prepare a special breakfast for me because i had to check out an hour before the breakfast is served. And the breakfast they prepared was so much that i had to refuse some of it and I still managed to pack a portion of it for lunch. I felt very safe and well taken care of during my entire stay. The hotel is also family friendly. The families and children i met there were very happy. I had an awesome and memorable winter holiday in Hotel Montfort Tatry and wish i could come back to this hotel perhaps in spring or autumn season.
Comment from Hotel Management
23 Jan 2019 by marketing manager, Hotel Management
Dear AJ,
thank you for your lovely feedback :)
I can not express by words how your feedback pleased us. Thanks to guests like you, we know that what we do makes sense.
Hope you will visit Hotel Montfort**** soon again!
Kind regards,
Lucia, marketing manager
by A verified traveler
Posted 29 Dec 2018 on Ebookers
In spite of ordering room with balcony and mountain view we got another room with no balcony and no mountain view.
Lady in reception desk asked me to pay for the room once again and even didn't say sorry when she realized that I have alredy paid. ;(
by A verified traveler
Beautiful, quiet resort spot
Posted 19 Aug 2018 on HotelsBeautiful hotel, perfect for a quiet break. Not convenient to ski towns.
Recommended
for Everyoneby A verified traveler
Posted 22 May 2018
Hotel Montfort was perfect for what I wanted. Beautiful view, isolated, quiet, great wellness. The staff was friendly and helpful. For the price, it was a real deal.
