Ratings based on 11 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
2.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2019
Friendly and helpful staff but location is in the middle of nowhere with no stores nearby.
Comment from Hotel Management
21 Nov 2019 by Pearl Tashkent Hotel, Hotel Management
Спасибо большое за Ваш отзыв!Но магазин находится в 5ти минутах пешком от нашей гостиницы!
by A verified traveler
Posted 14 Jul 2019 on Orbitz
Nice little Hotel, delicious breakfast, and extremely friendly enviroment
Comment from Hotel Management
23 Aug 2019 by Pearl Tashkent, Hotel Management
Thank you for your comment. Hope to see you again
by A verified traveler
Posted 12 May 2019
Very near to bank/ money changer!
by A verified traveler
Human Touch Over Comfort
Posted 6 May 2019 on HotelsThe room was clean but not very comfortable -- a rock-hard mattress and cold at night with no extra blankets. There was no desk. The lighting was fluorescent, with lamps on the night-tables that were only decorative (they had flat-pronged American plugs!). That said, the people were super-super friendly and helpful. It's clearly a family-run business, with that kind of human touch. The hotel matriarch fries up eggs for you on a kitchen style stove-top for breakfast. In short, you have to be willing to rough it a little. But for $30 a night, how much luxury can you expect?
Comment from Hotel Management
13 Jun 2019 by Pearl Tashkent, Hotel Management
Спасибо большое за отзыв!Мы будем работать над Вашими замечаниями!
by A verified traveler
Posted 4 Oct 2019 on Hotels
Comment from Hotel Management
6 Oct 2019 by Pearl Tashkent Hotel, Hotel Management
И Вам спасибо что украли у нас полотенца!
by A verified traveler
Posted 20 Aug 2019
エクスペディアを通じて予約しち言っているのに聞いていないと言う。対応が鈍い。
テレビは有るけどカードを入れないと使えない。
そのカードを渡してくれない。
ただ、朝食を作ってくれたお姉さんは愛想が良く、作ってくれた目玉焼きは美味しかった。体を悪くして、座っていたら紅茶わ飲ませてくれた。
Comment from Hotel Management
11 Oct 2019 by Pearl Tashkent Hotel, Hotel Management
Спасибо большое за отзыв!У нас спутниковое телевидение,может были не поладки.Мы обязательно всё проверим
by A verified traveler
Pearl or not Pearl?
Posted 17 Aug 2019 on HotelsÖzel banyosu olmayan, 2 ayrı odanın kullandığı banyosu olan bir oda verdiler. Oda boş olmasına rağmen erken Check-in yapabilmem için %15 fark istediler. Vermedim tabi ki. Böyle saçma bi'şey mi olur? Daha otel işletmeciliğini öğrenememişler. Ayrıca kahvaltı da ayrı bir sorundu.
They gave me a room without a private bathroom. Although the room was empty I was asked for a 15% extra payment so I could check in early. Of course I didn't pay. Is that something ridiculous? They haven't learned hotel management yet. Also breakfast was a problem.
Comment from Hotel Management
21 Aug 2019 by Pearl Tashkent Hotel, Hotel Management
Hello! Thank you very much for your feedback, we will take note of your feedback. I would like to ask you to see your reservation. It indicates that the type of room
Economy Twin Room, 1 Bedroom, Ground Floor. The description of the room indicates that 2 rooms have 1 bathroom. We have provided you the room you have booked. What is the problem? Also everywhere in the world check-in at 14:00, if you check in earlier, then you must pay extra from 50% to 100% depending on the time of arrival. Also, all these rules are listed on our page Expidia.
Sincerely, Pearl Tashkent Hotel
by A verified traveler
Posted 8 Apr 2019 on Hotels
사람은 만족, 시설은 불 만족, 인프라는 기대하지 말 것
by A verified traveler
ME DEJARON TIRADO EN LA CALLE.
Posted 28 Sep 2016 on HotelsHice una reserva en hoteles.com para quedarme una noche en el hotel Pearl Tashkent del 26 al 27 de Septiembre. Recibí el correo de confirmación de Hoteles.com. Y un día antes, recibí otro correo para recordarme que había realizado dicha reserva. Sin embargo, al llegar al hotel se dio esta situación:
1.- Me dicen que ellos no tenían ninguna constancia de esa reserva.
2.- Me dicen que ellos trabajan con expedia.com, no con hoteles.com
3.- Me dicen que no admiten pago en efectivo, que sólo trabajan con tarjeta de crédito, y que si pagaba en efectivo me cobrarían 80 USD en vez de 50 USD, como era lo pactado en la reserva que yo hice. En las condiciones de mi reserva no dice en ningún sitio que era obligatorio pagar con tarjeta, ni que de hacerlo en efectivo tendría que pagar más dinero. A mi me interesaba pagar en efectivo para gastar el dinero que tenía en moneda local, y que no es converible a moneda europea.
4.- En caso de haberme quedado en aquel hotel pagando 80 USD, el hotel no tenía electricidad ni internet.
5.- No hablaron con ustedes en ningún momento, ni me ofrecieron ninguna solución. Es decir, me quedé literalmente EN LA CALLE, y tuve que ir preguntando por la ciudad de Tashkent en qué hoteles había plazas libres, ya que no tenía ni la opción de conectarme a internet.
El peor hotel con el peor servicio de todos los que he conocido en toda mi vida.
by Andrei from Витебск
Второй раз - не поеду...
Posted 29 Apr 2016 on HotelsИз приличного: неплохой и свежий завтрак. Отель очень небольшой - номеров на 8,может 10...
Из нехорошего: Интернет - очень проблематично...
ТВ - каналов на русском - 1 (или 2)....
Отдельная песня - оплата: категорически не хотели брать в местной валюте - только по карточке.. Кто в теме - тот поймет - только после хорошего скандала удалось рассчитаться в национальной валюте по официальному курсу...И скачайте карту - даже местные жители не в курсе местонахождения отеля...
