Ratings based on 39 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
Staff were polite and welcoming, The room was very small with toilet in one corner and shower in another the shaving light did not work and could not be repaired as it was out of date. No breakfast or evening food available despite it being adverisised on their website. The whole ptemises could do with a renivation.
by A verified traveler
Posted 3 Feb 2024 on Hotels
by A verified traveler
Not good.
Posted 3 Dec 2023 on HotelsSecond time staying here first time we enjoyed very much same time of year for shopping in chester..Nice welcome. but the room was cold bad draft through the windows. We were freezing ..toilet was very noisy that was situated by the bed. Tv didn't work ..did ask for someone to come and take a look .but said nothing could be done as window are old said tv was due to cold weather ..we came home a day earlier than planned. But did get a free drink in bar for inconvenience..wont be staying again
by A verified traveler
Posted 17 Oct 2023 on Hotels
Upon arrival i was shown to my room by the barman, i asked him when they stopped serving food and he said he wasnt sure. I told him i would ne down about 7pm.
I got down to the bar at 7.15pm, ordered a pint, looked at the menu and asked to order food, only to be told the Chef had gone home. The Barman knew i was coming down but apparently said nothing to the Chef, ended up going to the indians next door which wouldn't have been my first port of call.
I wont be returning.
by A verified traveler
Posted 17 Sep 2023 on Hotels
by A verified traveler
Posted 3 Sep 2023 on Hotels
by A verified traveler
Posted 13 Aug 2023
We liked our room which was spacious and comfortable. Staff were very helpful.
There was a little noise on Friday evening, but then you would expect that at a pub.
by A verified traveler
Posted 5 Jun 2023 on Hotels
Lovely little place to stay, had everything we needed. Could hear music from downstairs but wasnt to bad and not late. Lovely friendly staff. Would definitely stay again
by A verified traveler
Posted 21 May 2023 on Hotels
by A verified traveler
Good Stay
Posted 8 May 2023 on HotelsVery comfortable stay. Weather wasn't good enough to use the balcony. Staff were really friendly and helpful. Ideal when visiting Oulton Park
