Ratings based on 155 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Liberty Lake
Posted 17 Mar 2024
Great location-right in the coast. Excellent customer service. Dinner and breakfast really good
by A verified traveler
Posted 30 Oct 2023
There was new building and old building.
I was there for old one. It was clean all. But I saw big difference
by A verified traveler from Schiller Park
Posted 19 Sep 2023
Under construction.. our room was new and nice but there was a step ladder in the shower when we arrived. Not super friendly at check in. Housekeeping missed replacing toilet paper , leaving any Kleenex, replacing dirty glasses, no wash clothes, had to ask for spare toilet paper as they were very small rolls.the shower was great but took at least 5 minutes to get warm water. the restaurant was again under construction which was fine great ocean view, very slow service for food and drinks. Very noisy location, can walk to things. Looks like it will be very nice once finished next year, need to work on staffing to meet the demand of the hotel. 3/5 stars
Comment from Hotel Management
31 Oct 2023 by reception, Hotel Management
Dear MelanieThank you for taking the time to let us know about your experience by responding to our survey.We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely,
by A verified traveler
Ok for short stay
Posted 10 Oct 2021 on HotelsStuff were very nice. I ordered room service food were also good too. But the hotel condition is not very good. It was old and it definitely needs renovation.
Comment from Hotel Management
18 Oct 2021 by Mercure Delfino Taranto, Hotel Management
Dear Guest,
thanks very much for your review. We are currently analysing several refurbishment plans and hope to welcome you again to test our improvements.
Kind regards,
by A verified traveler
Back to the 80s
Posted 2 Oct 2021 on HotelsThe hotel is like a trip back to the 80s. All the deco is from that decade, but the rooms are clean and cozy.
Since there wasn’t high speed internet on the 80s, the same logic applies to the hotel. The internet is worse than the old 80s dial-up.
Comment from Hotel Management
3 Oct 2021 by Mercure Delfino Taranto, Hotel Management
Dear Guest,
thanks for your review of your stay at Mercure Delfino Taranto. We are sorry that your experience didn't meet your expectations. Anyway, we are currently analysing several refurbishment plans and look forward to welcoming you again to test our improvements.
Best regards,
by A verified traveler
Great location to see Taranto
Posted 31 Aug 2021 on HotelsIt was just fopr one night but nice view from room and service very nice. Breakfast was OK but not included which hotels was a ;little vague on. Great location to see the town.
Comment from Hotel Management
2 Sep 2021 by 7504, Hotel Management
Dear Mr Mark,
thank you for your valuation.
best regards
by A verified traveler
Posted 30 Nov 2019 on Hotels
Comment from Hotel Management
30 Nov 2019 by Mercure Delfino Taranto, Hotel Management
Dear Marian,
thanks very much for your review. We look forward to welcome you again soon.
Kind regards,
by A verified traveler
Posted 19 Sep 2019 on Hotels
by A verified traveler
Posted 5 Sep 2019 on Hotels
Comment from Hotel Management
7 Sep 2019 by maria, Hotel Management
Gentile cliente
grazie per la splendida valutazione.
Saluti
by A verified traveler from Vancouver
Posted 2 Sep 2019
Good location good staff room was clean but abut dated. The location was great but the pool and water side need work
Comment from Hotel Management
3 Sep 2019 by mercure delfino hotel , Hotel Management
Dear Mr Robert,
thank you for your valutation.
best regards
