Ratings based on 279 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
The staff there was friendly. The rooms were big and clean. The food at the restaurant was very good and reasonable prices. The landscaping can be improved. The gardens around looked unkept.
I will definitely stay again at this place
by A verified traveler
Posted 19 Apr 2024
It was great! A lot of space, nice room and great service
by A verified traveler
Posted 18 Apr 2024
Rooms are not like pics, they have no small fridge, bathroom toilet water tank takes long to fill
by A verified traveler
Posted 31 Mar 2024
Hotel, lacks any useful appliances, like small fridge, ac outlets, beds are old, spring mattress can be felt, wifi does not work , shower drain clogged , toilet hidden in the shower room hotels is far from center of the city and far from main roads, price of 5 star hotel when it should be rated at 2.5 stars
by A verified traveler
Posted 18 Feb 2024 on Hotels
by A verified traveler
Posted 8 Dec 2023
Siempre que viajo a chiapas me hospedo en ese hotel, me gusta mucho!
Comment from Hotel Management
13 Feb 2024 by HOTEL LOMA REAL., Hotel Management
Buenos dias.Apreciable Husped nos alegresa saber que somos su primero opcion para descanso y servicio de excelencia , continuaeremos trabajando arduamente pàra hacer de su proxima estancia confortable.
by A verified traveler
Posted 17 Nov 2023 on Hotels
by A verified traveler
Posted 13 Oct 2023
Staff very professional! Cleanest quiet
Comment from Hotel Management
23 Nov 2023 by Hotel Loma Real , Hotel Management
Dear client, we are glad to know that your stay was to your complete satisfaction, we hope to see you soon.
by A verified traveler
Posted 8 Oct 2023
Cleanliness, staff very polite and careening
Comment from Hotel Management
23 Nov 2023 by Hotel Loma Real , Hotel Management
Dear customer, we are proud that your stay was completely enjoyable, we hope to have you back home.
by A verified traveler
Posted 1 Oct 2023 on Hotels
