Ratings based on 39 Verified Reviews

4.7 out of 5
62% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Jul 2023 on Hotels
el sitio es espectacular, vistas, naturaleza, etc. Spa muy bueno.
Comment from Hotel Management
17 Jul 2023 by ulises, Hotel Management
mil gracias los esperamos pronto de vuelta a media cuadra del cielo
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2023
5 out of 5
by A verified traveler

Posted 7 Feb 2022
Mountain Views were incredible
5 out of 5
by A verified traveler

Posted 10 Jan 2022 on Hotels
Comment from Hotel Management
11 Jan 2022 by Ulises , Hotel Management
Thanks 🤩
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2021 on Hotels
4 out of 5
by A verified traveler from SLC

Posted 23 Mar 2020
Folks, be prepared for a trek. The signs in Tapachula are for the Ruta de Cafe, not Finca Hamburgo specifically. Get there and you will see a very different and unexpected place. Pleasant, exquisitely manicured yet all the rugged beauty one hopes for staying at a working coffee plantation. Take the tour! Cesar was informative, humorous, and enjoyable company. We had the plantation completely to ourselves and sank into the experience easily. One difficulty was that both of our phones did not connect well to the wifi. Mine couldn't connect at all. We happened to be staying during the Coronavirus outbreak, so getting regular updates proved difficult. The staff let us use their phones to call our consulate for updates. That being said, the timing for us to "get away" from it all could not have been more superb. If you choose to enjoy the spa you will have the finest view of your life of any massage you've ever received. This beats all other massages, including one on the beach of Isla Holbox, another faraway spot. Maria combined relaxation, deep tissue (steep hills in Chiapas!), and a unique energy work that demonstrated the attentive hands one seeks and rarely finds in bodywork. The coffee? Take some home! The "name brand" stuff, not the off label (You'll understand after the tour). Two words: French Press. Hospitality is on the ball. I mentioned my flattish pillow to my coffee tour guide and minutes later housekeeping arrived with a fluffy pillow. A truly special experience.
Comment from Hotel Management
23 Mar 2020 by Ulises, Hotel Management
Thanks Amelie we hope see you soon half a block away from heaven!! Regards from hamburgo team
5 out of 5
by A verified traveler

Posted 1 May 2019
Everything was great, I loved the location, customer service, and food. Newer mattresses would have made our trip perfect.
Comment from Hotel Management
8 May 2019 by ulises, Hotel Management
thanks friends regards from half a block away from heaven Hamburgo team
5 out of 5
by A verified traveler

Posted 18 Sep 2018
Stunning views!!! The access road is not in great shape, but the place is definitively worth it!!
Comment from Hotel Management
19 Sep 2018 by ULISES , Hotel Management
Thanks for your visit I hope see you soon half a block away from heaven
5 out of 5
by A verified traveler from San Antonio Texas

Posted 9 Jul 2018
I recommend this place, This place is like heaven, the paradise in earth. All the employees are awesome, my mom and me felt like queens. I will return again with my husband this time.
Comment from Hotel Management
18 Jul 2018 by Ulises Hidalgo , Hotel Management
thanks Dear Claudia will be a pleasure ....¡¡ send quite regards from halfo a bloxk away from heaven. Hamburgo Team