Ratings based on 61 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2020 on Hotels
The premise facilities and amenities available on theme are not consistent with that described on the website. For instance the jacuzzi pool is not functional but making no notes in advance to the attention for those guests who wanted to have a relaxed aqua therapy after an intensive physical exercise. Also the flooring in the pool area are not anti-slippery tiles, which
Comment from Hotel Management
18 Aug 2020 by Guest Service Center, Hotel Management
Thank you for your valuable feedback.
In our motel, jacuzzi system is for particular room type only, we are deeply sorry about the misunderstanding information from the website.
We will fix it up immediately.
Sorry for any inconvenience it caused and thank you for your understanding.
Once again, we thank you for your feedback and look forward to your continuous support in the near future. Thank you!
Best Regards
by A verified traveler
Posted 26 Jun 2020
Comment from Hotel Management
6 Jul 2020 by 風閣旅館管理部, Hotel Management
謝謝您的評價，希望能有機會再次服務您。
by A verified traveler
Posted 30 Dec 2019 on Hotels
You can actually drive into your own garage! Its more for lovers, but size is perfect for a family. But you can normally only able to check in in the evening.
Comment from Hotel Management
1 Jan 2020 by Kyle Chen, Hotel Management
Dear Mr/Ms. Wang
Thank you for taking the time to share your feedback regarding your recent stay with us at Vogue Boutique Motel.
We are very glad to have your complement for this stay , it is our goal to provide best service for every visit guest.
Meanwhile, we take our guest comments very seriously.
Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Sincerely,
Guest Service Center
by A verified traveler
Good value, fair cleanliness
Posted 18 Feb 2019 on HotelsThe room is spacious for its value. The room comes with both bathtub and shower.
The room setting was very nice but cleanliness was not the best.
Comment from Hotel Management
24 Feb 2019 by 風閣精品旅館 管理部, Hotel Management
感謝您的評價，希望不久的將來能再為您服務。
by A verified traveler
Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
7 Jan 2024 by 風閣時尚精品旅館 客戶服務管理部, Hotel Management
親愛的貴賓您好, 感謝您逾百忙之中仍抽空在此留下您寶貴的聲音, 本館房間裝潢每間風格不同，為汽車旅館型態，在楊梅在地經營10餘年，致力為顧客提供多種的住宿體驗。 對於您給予的評分, 本館同仁深感榮幸, 期待未來能帶給您更優質的住宿體驗! 再一次感謝!
by A verified traveler
Posted 2 Nov 2023 on Hotels
Comment from Hotel Management
29 Jan 2024 by 風閣客務管理部, Hotel Management
親愛的貴賓您好,感謝您選擇風閣時尚精品旅館!對於您給予的好評, 風閣全體人員備感榮幸,煩請多多關注我們的優惠活動,也期待您的再次光臨!謝謝您, 我們下次見!
by A verified traveler
加油喔!
Posted 31 Oct 2023 on Hotels一切都好，就霉味太重以及冷氣稍吵
Comment from Hotel Management
29 Jan 2024 by 風閣客務管理部, Hotel Management
親愛的貴賓您好, 感謝您逾百忙之中仍抽空在此留下您寶貴的聲音, 本館房間裝潢每間風格不同，為汽車旅館型態，在楊梅在地經營10餘年，致力為顧客提供多種的住宿體驗，陸續打造新房間新設備。對於您給予的評分, 讓我們了解自身還能有進步的空間,期待未來能帶給您更優質的住宿體驗! 非常感謝!
by A verified traveler
Posted 2 May 2023
CHECK IN時間太晚，房間沒有徹底打掃
Comment from Hotel Management
25 May 2023 by 客戶服務管理部, Hotel Management
親愛的貴賓 您好，感謝您選擇風閣時尚精品旅館,並在此留下對於您您寶貴的聲音!本次入住獲得的不良體驗, 風閣在此致歉,針對您提及的問題,本館會針對整潔度安排改善。非常感謝您的回應，讓本館知不足之處，希望往後還有機會能服務您，祝順心 安康風閣時尚精品旅館
by A verified traveler
Posted 20 Feb 2023 on Hotels
硬體設施與環境尚有改善空間
Comment from Hotel Management
24 Feb 2023 by 風閣時尚精品旅館 客戶服務管理部, Hotel Management
親愛的貴賓您好：感謝您的評價讓我們有進步的動力，風閣近年來不斷更新房型，希望能提供顧客新的住宿體驗，希望有機會還能為您服務，再次感謝。謝謝
by A verified traveler
Posted 6 Feb 2023 on Hotels
Comment from Hotel Management
9 Feb 2023 by 風閣時尚精品旅館 客戶服務管理部, Hotel Management
親愛的 HAU CHENG 您好,感謝您選擇風閣時尚精品旅館!對於您給予的好評, 風閣全體人員備感榮幸,也期待您的再次光臨!謝謝您, 我們下次見!風閣時尚精品旅館客戶服務管理部
