Ratings based on 995 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Older property that has seen better days, but it was clean, warm and had good amenities (coffee, fridge, hair dryer etc.). Breakfast was fine. Eggs, sausage, toast etc. Hotels are expensive in this area, so it was a good value.
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 16 Mar 2024
A nice basic clean hotel with good breakfast.
by A verified traveler
Posted 13 Mar 2024
Walls a paper thin. Can hear conversations on both sides and they were not being loud. Lobby is nice. Rooms are outdated and run down. Fan did not work in the bathroom. Place has potential with renovations. Staff is nice but there are better places to stay in Taos.
by A verified traveler
Posted 8 Mar 2024
Nice people, good breakfast.
Comment from Hotel Management
9 Mar 2024 by Guest Services, Hotel Management
Dear Cheryl:Thank you for your kind remarks. As difficult as it is to hire people your kind words make all the difference and it truly makes our employees feel good about their job. So Thank You.
by A verified traveler
Posted 23 Feb 2024
Good
Comment from Hotel Management
9 Mar 2024 by Guest Services, Hotel Management
Dear Tito:Thank you for your comment. Having nice guests like you makes all the difference in the world.
by A verified traveler
DISAPPOINTING
Posted 18 Feb 2024 on HotelsThe towels are the worst. They were stained and shredded. the coffee pot and clock was not working. There was mold in the shower.
Comment from Hotel Management
19 Feb 2024 by Guest Services, Hotel Management
Wayne, I am not sure where you stayed but I can say our towels are brand new. Could you let me know what room you stayed in. Did you notify the front desk?
by A verified traveler
Posted 16 Feb 2024
Too much light comes into room from bright outside flood lights. Curtains don’t block light very well. I had this same problem last time I was here. Motel itself is a nice place. But if you can’t sleep because of all the lights outside coming in is no good!
Comment from Hotel Management
19 Feb 2024 by Guest Services, Hotel Management
Dear Eddie:I am so sorry you had an issue with the lights. Next year please let us know when you are arriving and we will put you far far away from an outside light. Thank you for staying with us we do appreciate it.
by A verified traveler
Posted 30 Jan 2024 on Hotels
The hotel needs an upgrade. The shower has seen a lot of wear.
Comment from Hotel Management
19 Feb 2024 by Guest Services, Hotel Management
Dear Vit:You will be glad to know the renovation plans are moving forward. The hold up has been all the Federal, State and Local requirements. We are looking forward to the finished product.
