Ratings based on 985 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Good location
by A verified traveler
Posted 27 May 2024
We have stayed at this property before and never had a problem which is why we are repeat guests. However, this time was different. The property needs some upgrades. There were some holes in the walls in the hallway. There was a maintenance issue and safety issues. Our bathtub was stopped up with water. Maintenance was gone. The front desk agent suggested he will send us drain-o for us to pour into the bathtub! Not only was it filled with water therefore drain-o wouldn’t work we had small children with us which is clearly a safety issue. We were not initially offered a different room nor a discount for the inconvenience of a basic amenity. My wife had to make a trip to the front desk to explain how this “solution” was unacceptable. The front desk agent then offered a new room afterwards. In the evening we were coming back from dinner and our key didn’t work. My wife got new keys made without any verification of identity for the room. He didn’t ask for ID or the name on the reservation! We could have been anyone! There is a sign in the bathroom that says, “ if you forgot something just call the front desk and we have complimentary items. The following morning my wife goes to the front desk to ask for a plastic laundry bag. The front desk agent tells her they don’t have such bags and gives her a garbage bag. She then asks for the location of the ice machine and the gentleman lets her know it’s broken and so there’s no ice available. This stay was quite a disappointment.
by A verified traveler
Posted 27 May 2024
We really liked staying there.
by A verified traveler
Posted 16 May 2024
Only complaints were ice machine by our room was broken had to go downstairs to get ice. And snack machine wasn’t working either. Rooms and bathrooms were very clean. Staff very friendly. Did not get to go outside as weather was not agreeable.
Comment from Hotel Management
17 May 2024 by DG, Hotel Management
We are glad you enjoyed yor stay with us. We have noted your observations. We hope to have you back with us soon.Regards, Front Desk
by A verified traveler
Posted 14 May 2024
Gentleman at the front desk was great.
Comment from Hotel Management
17 May 2024 by DG, Hotel Management
We are glad you enjoyed your stay. Looking foward to having you back soon.Regards,Front Desk
by A verified traveler
Posted 14 May 2024
Clean
Quiet
Nice helpful staff
Again very clean
Comment from Hotel Management
17 May 2024 by DG, Hotel Management
We are glad you enjoyed your stay. Looking foward to having you back soon.Regards,Front Desk
by A verified traveler
Posted 13 May 2024
Facility has everything you need, whether you’re a couple or family
Comment from Hotel Management
17 May 2024 by DG, Hotel Management
We are glad you enjoyed your stay with us . Looking foward to having you back soon.Regards,Front Desk
by A verified traveler
Posted 2 May 2024
Close to where we needed to be, breakfast in the morning and quiet atmosphere
Comment from Hotel Management
3 May 2024 by DG, Hotel Management
We are glad you enjoyed your stay with us . Look foward to having you back with us soon.Regards, Front Desk
by A verified traveler
Posted 2 May 2024
Bed were not that comfortable
Comment from Hotel Management
3 May 2024 by DG, Hotel Management
We have noted your observations. We appreciate your feedback and hope to have you back with us soon.Regards,Front Desk
by A verified traveler
Posted 30 Apr 2024
Excellent
Comment from Hotel Management
1 May 2024 by DG, Hotel Management
We are glad you enjoyed your stay with us. We look foward to having you back with us soon.Regards,Front Desk
