Ratings based on 13 Verified Reviews

3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Nice one

Posted 31 Dec 2018 on Hotels
Nice place on the island. Will come again.
3 out of 5
by A verified traveler from canada

Need to improve

Posted 13 Nov 2017
Pros: People are nice however need to be improved in cleanness
Location: Location is OK
towels are looked dirt, doors in the dinning room are not closed flies everywhere. Morning food prefer more local food
1 out of 5
by SANJAYA KUMAR

Room like a Criminal Condemned Cell-No Windows

Posted 9 Jan 2017 on Hotels
It was a torture to stay in a Dark Room meant for a Hard Core Criminal who gets punished to serve the jail term in a Room with no windows in room and toilet. There was no light and was unable to know the time of the day whether it was morning or evening or night. No WiFi in the room. I had booked a smoking room which never had any natural ventilation. It was a futile effort in seeking help from your local contact or help center. It was a great humiliation and an act of misrepresentation. Will Hotels.Com confirm that Hotel Rooms without windows conform to International Standards of Hotel Rooms? I seek complete refund for this hotel booking and in the interest of your customers, please do not sell such rooms which conform to Condemned Cell meant for Hard Core Criminals.
4 out of 5
by A verified traveler

Good value hotel

Posted 6 Aug 2016 on Hotels
Nice hotel with large rooms, good breakfast and swimming pool
5 out of 5
by Yulianto from Jakarta

Recommended hotel in Tanjung Pandan

Posted 19 Jul 2016 on Hotels
It was one of the best deals we've had on a great hotel in Tanjung Pandan, Belitung.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Posted 15 Mar 2016
The bedrooms are large with comfortable large bed with good air conditioning. Some bedrooms are internal (no window). The staff are friendly. The breakfast has good choices. The evening meal was not so tasty, so the other evenings we eat across the road in a bistro (Unique Bistro Café) by the beach. We didn't use the beach nearby for swimming, but we did go on an 'island hopping' boat trip which was fabulous. We visited Belitung for the total eclipse which was spectacular.
4 out of 5
by NELVYNA from Jakarta

Good except water

Posted 17 Jan 2016 on Hotels
Good except water
5 out of 5
by Lutfi from Tangerang selatan

NICE PLACE!!!

Posted 10 Aug 2015 on Hotels
Pegawainya ramah, servicenya memuaskan dan program candle light dinner serta desain kamar pengantinnta memuaskan, terima kasih GRAND HATIKA BELITONG..
4 out of 5
by A verified traveler

Un très bon hôtel moderne

Posted 26 Oct 2018 on Hotels
Personnel sympathique et dévoué, hôtel moderne, très propre et confortable, bonnes infrastructures. On entend la musique des bars en face jusqu'à 23h. Un bon buffet pour le petit déjeuner, très varié mais un peu pauvre du côté occidental.
5 out of 5
by A verified traveler

Bagus

Posted 18 Jun 2018 on Hotels
Hotel yang bagus untuk tempat menginap
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