Ratings based on 25 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 1 Jan 2024
Rough road to get there. Dinner was not great, very poor value for price. Lovely ambiance. Beautiful courtyard. Loved dinner by the fireplace. Kind server. Do not recommend the eggplant! Bathroom had loose ceiling tiles that seemed open to outside. Very humid smelling room. Nice big room but disappointing fire 180/night.
5 out of 5
by A verified traveler

Posted 6 Oct 2023
Comment from Hotel Management
12 Oct 2023 by La Ciénega, Hotel Management
Thank you!! We look forward to hosting you again.
5 out of 5
by A verified traveler

Little piece of history.

Posted 12 Feb 2020 on Hotels
Wonder historic hotel with excellent staff.
5 out of 5
by A verified traveler from Philadelphia

Posted 11 Dec 2019
If you want to live in a place that is frozen in 1920, this is your place. Reflects a plantation lifestyle. You could walk around the property and discover gems for days. We loved having dinner facing a fireplace each night. loved the room with its fireplace. Very much worth the stay for the experience alone.
5 out of 5
by A verified traveler

Travel back to a 1700’s hacienda!

Posted 31 Dec 2018 on Hotels
Totally cool hotel dripping with history. Originally a 1700’s hacienda, you feel like ur staying in a museum. Good classic restaurant. Has its own chapel and alpacas. We stayed in the honeymoon suite - I felt like time traveler. A four seasons this is not. Great value if ur willing to put up with a few charming kinks!
4 out of 5
by A verified traveler

Historic but needs major face lift.

Posted 1 Apr 2017 on Hotels
A historic hotel with a ton of character but just needs to be renovated to bring back its grandeur. Great for photography
5 out of 5
by A verified traveler

Posted 3 Jan 2017 on Hotels
Amazing property, amazing staff.... be aware that the address on hotels.com is INCORRECT! we spent an hour looking for this hotel and realized the address was wrong. Be sure to email hotel and get an updated address. Other than that, incredible place to stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful very historical hacienda

Posted 7 Aug 2016
Super hard working staff. Absolutely beautiful historical hacienda
4 out of 5
by Carolynne from Kyabram

Beautiful mansion in wood setting.

Posted 26 Jan 2016 on Hotels
Warm welcome, help with our motorbike luggage upstairs, beautiful quiet setting out of town in woods. Some staff spoke English which was very helpful. Enjoyed the garden courtyard and wandering the grounds to find llamas, pet rabbits, etc. Our spacious room was in the main building which was very traditional to the hacienda. Food was average but enjoyable. Overall a positive stay.
5 out of 5
by A verified traveler

Beautiful historical hacienda with great service

Posted 4 Oct 2015 on Hotels
The place is incredible. It is a classic place which they don't make any more of. Rates in Ecuador are reasonable. Any where else this hotel would be really expensive. Nice for those of us who would like to enjoy a little luxury once in a while. Because of the season ,the day of the week (Monday ) and the fact that Cotapaxi has been closed to visitors the hotel was not busy so they have us a wonderful upgrade to a fabulous suite. They had our meals set up for us before we got to the dining room, and the food was good. However the thing that really made this a five star experience was that when we got to Quito and realized that we had forgotten our computer and left it in the lobby the manager brought it to us at out hotel in Quito. What a relief that was to get our computer back. I took so many pictures of the hotel and the grounds because it is so beautiful , but the personal attention is what really makes the hacienda so special.