Ratings based on 25 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2024
Rough road to get there. Dinner was not great, very poor value for price. Lovely ambiance. Beautiful courtyard. Loved dinner by the fireplace. Kind server. Do not recommend the eggplant!
Bathroom had loose ceiling tiles that seemed open to outside. Very humid smelling room. Nice big room but disappointing fire 180/night.
by A verified traveler
Posted 6 Oct 2023
Comment from Hotel Management
12 Oct 2023 by La Ciénega, Hotel Management
Thank you!! We look forward to hosting you again.
by A verified traveler
Little piece of history.
Posted 12 Feb 2020 on HotelsWonder historic hotel with excellent staff.
by A verified traveler from Philadelphia
Posted 11 Dec 2019
If you want to live in a place that is frozen in 1920, this is your place. Reflects a plantation lifestyle. You could walk around the property and discover gems for days. We loved having dinner facing a fireplace each night. loved the room with its fireplace. Very much worth the stay for the experience alone.
by A verified traveler
Travel back to a 1700’s hacienda!
Posted 31 Dec 2018 on HotelsTotally cool hotel dripping with history. Originally a 1700’s hacienda, you feel like ur staying in a museum. Good classic restaurant. Has its own chapel and alpacas. We stayed in the honeymoon suite - I felt like time traveler. A four seasons this is not. Great value if ur willing to put up with a few charming kinks!
by A verified traveler
Historic but needs major face lift.
Posted 1 Apr 2017 on HotelsA historic hotel with a ton of character but just needs to be renovated to bring back its grandeur. Great for photography
by A verified traveler
Posted 3 Jan 2017 on Hotels
Amazing property, amazing staff.... be aware that the address on hotels.com is INCORRECT! we spent an hour looking for this hotel and realized the address was wrong. Be sure to email hotel and get an updated address. Other than that, incredible place to stay
Recommended
for Everyoneby A verified traveler
Beautiful very historical hacienda
Posted 7 Aug 2016Super hard working staff. Absolutely beautiful historical hacienda
by Carolynne from Kyabram
Beautiful mansion in wood setting.
Posted 26 Jan 2016 on HotelsWarm welcome, help with our motorbike luggage upstairs, beautiful quiet setting out of town in woods. Some staff spoke English which was very helpful. Enjoyed the garden courtyard and wandering the grounds to find llamas, pet rabbits, etc. Our spacious room was in the main building which was very traditional to the hacienda. Food was average but enjoyable. Overall a positive stay.
by A verified traveler
Beautiful historical hacienda with great service
Posted 4 Oct 2015 on HotelsThe place is incredible. It is a classic place which they don't make any more of. Rates in Ecuador are reasonable. Any where else this hotel would be really expensive. Nice for those of us who would like to enjoy a little luxury once in a while. Because of the season ,the day of the week (Monday ) and the fact that Cotapaxi has been closed to visitors the hotel was not busy so they have us a wonderful upgrade to a fabulous suite. They had our meals set up for us before we got to the dining room, and the food was good. However the thing that really made this a five star experience was that when we got to Quito and realized that we had forgotten our computer and left it in the lobby the manager brought it to us at out hotel in Quito. What a relief that was to get our computer back. I took so many pictures of the hotel and the grounds because it is so beautiful , but the personal attention is what really makes the hacienda so special.