Ratings based on 575 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
A colonial gem in the old town. I stayed twice, the first time in a large room, with beautiful furniture and the second room more of a modern feel. Both rooms were spotless. The breakfast was amazing. A huge variety of options for veggie and non vegetarian and you can have this on the terrace overlooking the harbour. The staff were very helpful and friendly.
by A verified traveler
Posted 16 May 2024
It was all good, a piece of history for a reasonable price.
by A verified traveler
Posted 24 Apr 2024
What an amazing place. Where Winston Churchill also stayed and am sure it hasn't changed much. Fantastic service, a very big room and a quiet nights sleep a few steps fron the Medina. The breakfast buffet was also fantastic with a huge array of cooked and continental options.
by A verified traveler
Posted 24 Apr 2024
This property is a fort built in 1800s, its unique and beautifull with great interiors, overlooking the city and the ferry terminal. Management is very bad, we had booked a room for 3,the beds were like you see in a motel, hair on the pillows, stains on towels,I went and complained about the room. They moved us into another room with same issues, stains on bedsheets hair on pillows,I had to go and complain again and get them change the sheets in front of me.The bedsheets,pillowcovers and towels also look like they were from the 1800s, I will never go back to this hotel. Expedia should give me a free 2 day stay as I had to suffer this situation.This is an insult to us,after booking through expedia and paying in canadian dollars. They do not have a lift, you have to climb about 50-60 stairs to get to the hotel and then another 20 stairs to get to your room if you are on the first floor.Climbing 2-3 times a day can get you exhausted.
by A verified traveler from Woodbridge
Posted 20 Apr 2024
Lovely older property. Very walkable area with the Medina right there. Only issue was that we could hear our neighbors in the other rooms and it was noisy outside in the late pm and early am but i would stay here again. Very clean and staff is accomodating and breakfast was good.
by A verified traveler
Posted 6 Mar 2024
Great location. Clean. Beautiful view of harbour. Great breakfast.
Comment from Hotel Management
24 Mar 2024 by Mohammed, Hotel Management
nous vous remercions pour vos avis qui nous permettent à améliorer nos services.
by A verified traveler
Posted 22 Feb 2024
Beautiful nostalgic property close to downtown, transportation, and shopping. Friendly staff. Spectacular view. Be prepared to walk up some stairs. Would definitely stay there again.
Comment from Hotel Management
24 Mar 2024 by Mohammed, Hotel Management
nous vous remercions pour vos avis qui nous permettent à améliorer nos services.
by A verified traveler
Posted 18 Feb 2024
Very nostalgiac and close to
Downtown, marina, bus tours, dining, shopping, etc.
Comment from Hotel Management
24 Mar 2024 by Mohammed, Hotel Management
nous vous remercions pour vos avis qui nous permettent à améliorer nos services.
by A verified traveler
Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by med, Hotel Management
merci pour vos avis
by A verified traveler
Very pleased
Posted 3 Jan 2024 on HotelsGreat room, floor above the lobby with a little balcony. Looked recently repainted and decorated.
Comment from Hotel Management
1 Feb 2024 by Med, Hotel Management
merci pour vos avis
