Ratings based on 143 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Huddersfield
Posted 18 May 2024
Overall a lovely hotel, staff are friendly and helpful the rooftop bar is a bonus
Comment from Hotel Management
20 May 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Jyden,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back on a future occasion.Best wishes,
by A verified traveler from Newtown Square
Posted 10 May 2024
Nice hotel in a great beach front location. Stunning views from the roof top bar.
Comment from Hotel Management
11 May 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Heinrich, Thank you very much for your kind feedback.Your appreciation for our beachfront location and the stunning views from our rooftop bar truly warms our hearts. It's gratifying to know that you found our rooms impeccably clean and were pleased with the condition of our hotel. We are committed to providing exceptional service and are overjoyed that our efforts resonated so well with you. The amenities we offer are carefully chosen to enhance our guest's experience, and we are delighted that you enjoyed them.Thank you for choosing Barceló Tanger for your stay. It is our pleasure to create an environment that allows our guests to have memorable moments. Your glowing review is a testament to the dedication of our team, and we look forward to the opportunity to host you again.We look forward to welcoming you back for another memorable experience.Best wishes,
by A verified traveler
Posted 8 May 2024
Location no one very close to everything
Comment from Hotel Management
9 May 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Guest,Thank you for taking the time to review your stay.We are thrilled to hear that our location provided the convenience you desired and that the cleanliness of our rooms, the condition of our hotel, and the level of service met your expectations. It's fantastic to know that our room amenities enhanced your stay with us. Our team at Barceló Tanger takes great pride in ensuring a memorable experience for our guests, and your positive comments are a testament to their dedication. We hope to continue providing you with exceptional service in the future.We look forward to welcoming you back on a future occasion.Best wishes,
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
23 May 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Patricia,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We look forward to welcoming you back on a future occasion.Best wishes,
by A verified traveler
Posted 28 Apr 2024
A little outdated but great location
Comment from Hotel Management
29 Apr 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Guest,We appreciate that you took the time to share your experience with us.We are heartened to know that the cleanliness of our rooms, the overall condition of Barceló Tanger, the service provided by our team, and the amenities offered met your expectations. Although you found some aspects to be a little outdated, we are continuously working to enhance our facilities while maintaining the charm that many of our guests appreciate. Your satisfaction is paramount to us, and we are glad that our prime location contributed positively to your stay. Thank you once again for choosing us for your visit to Tangier, and we hope to continue being your hotel of choice in this vibrant city.We hope to welcome you back. All the best.Fatima Zahrae Chroki, Guest Experience Manager
by A verified traveler
Posted 27 Apr 2024
Hotel location is good and breakfast is fantastic, ocean view is unbeatable , but I stayed at second floor which is very noisy from the traffic from major road in front of hotel. The shower pressure and switch is wonderful . However the house keeping and other service is far below the standard of 5 star hotel , no one picks up phone in house keeping during normal hour, missing showing gel bottle in the bathroom , talked front desk twice to bring one more pair slipper and cup since we have three peoples in suites , it said it was arranged but never showed up during our two nights stay, I gave up on them , a three star hotel is doing better . The rooftop bar view is great and service is good, but food is really plain, worst fish I had in Morocco.
Comment from Hotel Management
15 May 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Li,We appreciate that you took the time to share your experience with us.We regret to hear that the noise from the traffic detracted from the tranquility of your stay, and we understand that the oversight in housekeeping and the service shortfalls you encountered fell short of the high standards we strive to uphold. Please accept our apologies for any inconvenience caused. We are sorry that the solutions provided during the stay were not satisfactory.We are, however, delighted to learn that the hotel's prime location, the quality of our breakfast, and the unbeatable ocean views contributed positively to your experience. It is also gratifying to know that the shower facilities met your expectations and that you enjoyed the ambiance and service provided at our rooftop bar, despite the food not meeting your palate preferences.We look forward to the pleasure of welcoming you back on future occasions.Best regards,
by A verified traveler
Posted 20 Apr 2024
Close to ferry terminal , right across the beach.
Comment from Hotel Management
21 Apr 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Uzma,We appreciate that you took the time to share your experience with us.We are, nevertheless, pleased that you had an enjoyable stay and appreciated our strategic location.We look forward to the pleasure of welcoming you back on future occasions.Best regards,
by A verified traveler
Posted 15 Apr 2024
I love this property. If I had to do it over again, I would book it directly and not through Expedia. I had a bad experience with Expedia booking me a tour that didn’t show up for me and not refunding the money in the future I’m going to book my own trips.
Comment from Hotel Management
16 Apr 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Mary,Thank you for your positive feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,
by A verified traveler
Posted 6 Apr 2024
Excellent hotel with great views, great service, great breakfast very clean and very helpful always. But the most expensive coca cola I have ever had at $12 a can even though in room service it is only $5?? Also tv’s in all public areas just constantly played Barcello hotel group ad which was not attractive for bar and restaurant ambience.
Comment from Hotel Management
7 Apr 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Dear Neil,Thank you for sharing your opinion of your stay with us.Please don't hesitate to report any concerns to our reception at the time so that we may take immediate action and can assure you that, nevertheless, we will look into the issue you mention.We are pleased that you had an enjoyable stay with us. and enjoyed our breakfast that representss healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products.We look forward to welcoming you back. Best regards,Fatima Zahrae Chroki, Guest Experience Manager
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
7 Apr 2024 by Fatima Zahrae Chroki, Guest Experience Manager, Hotel Management
Chère Isla,Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Barceló Tanger et vous remercions pour votre aimable appréciation. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Cordialement,
