Ratings based on 978 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Guam Reef Hotel, Hotel Management
Hafa Adai! It is wonderful to know that you sound like you had an enjoyable stay with us. We hope to welcome you again as our guest here at Guam Reef Hotel.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Guam Reef Hotel, Hotel Management
We are delighted that you enjoyed your stay here at Guam Reef Hotel. It will be our great pleasure to serve you again as our guest.
by A verified traveler
Posted 21 Apr 2024
My first time to stay at the Guam Reef Hotel. Staff were professional and services were great.
Comment from Hotel Management
23 Apr 2024 by Guam Reef Hotel, Hotel Management
Our staff will be glad to know about your feedback. This is highly appreciated. We look forward to serving you again as our guests.
by A verified traveler from Dededo
Posted 7 Apr 2024
The ocean view from our room is breathtaking and infinity pool is great!
Comment from Hotel Management
23 Apr 2024 by Guam Reef Hotel, Hotel Management
Warmest greetings from Guam Reef Hotel and thank you so much for sharing this amazing feedback. It is our greatest pleasure to know that you have enjoyed our view. We really hope that we will have the pleasure to welcoming you back again.
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Guam Reef Hotel, Hotel Management
Hafa Adai! We are glad that you enjoyed your stay with us. We hope to see you again here at Guam Reef Hotel.
by A verified traveler
Posted 25 Mar 2024
The hotel has clearly seen better days and is in desperate need of a complete renovation. The staff, however, are very cheerful, helpful and efficient.
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
9 Apr 2024 by Guam Reef Hotel, Hotel Management
Guam Reef Hotel would like to thank you for choosing and staying at the hotel. Your positive review is greatly appreciated. Please pay us another visit soon.
by A verified traveler
Posted 14 Feb 2024
On beach, lots of restaurants selections.
Comment from Hotel Management
27 Feb 2024 by Guam Reef Hotel, Hotel Management
Thank you. Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated and we hope to be your choice of accommodation again on your next trip to Guam.
by A verified traveler
Posted 7 Feb 2024
The water fountain in the room. Definitely a GREAT idea.
Comment from Hotel Management
7 Feb 2024 by Guam Reef Hotel, Hotel Management
We are overjoyed that you were satisfied with your stay here at Guam Reef Hotel. We hope that this is not the last and you'll visit us again soon.
by A verified traveler
Posted 23 Jan 2024
Front desk, service and maintenance teams are great. Everyone was very professional, friendly and courteous. Appreciate the accommodations when a challenge was found. Thank you Michael for helping resolve ac issue! Thank Jacky for your information assist and getting items resolved quickly.
The area is beautiful! Needs some modernizing and brightness…still a nice place for resting while taking the outdoor vacation activities.
Comment from Hotel Management
3 Feb 2024 by Guam Reef Hotel, Hotel Management
We are extremely grateful for your kind words. Our staff will definitely be happy to hear about your appreciation. We are continuously working on improving our hotel and services. I hope you pay us a visit again on your next visit to Guam.
