Ratings based on 117 Verified Reviews

3.6 out of 5
69% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Un Verdadero Basurero

Posted 7 Mar 2022 on Hotels
Their listing says staff speak English. No they don't-it's a lie-the evening and the morning front desk staff spoke none and were a bit rude. The parking was free and on site but almost impossible to get into the spot-luckily I had a small SUV. It is difficult place to find even with GPS. The bedding was thin-essentially no cover. I e-mailed them twice after I left to check on an item I may have left and wrote it in Spanish-no response at all as expected-after all, this is Mexico, a 3rd world country.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2021
5 out of 5
by A verified traveler

Posted 6 Jan 2021
Great location, nice and safe place to spend couple of nights.
5 out of 5
by A verified traveler

Very happy would stay again

Posted 5 Dec 2019 on Hotels
Nice clean, friendly staff, low price, i dont speak spanish and they were very helpful. I came there on motorcycle
2 out of 5
by A verified traveler

Posted 6 May 2019 on Hotels
Would like to see improve in the rooms, better chair, the floor level between the bathroom and the room is dangerous. Better customer service during the day.
4 out of 5
by A verified traveler from Chicago

Posted 11 Dec 2018
The staff was great but they need to put bottles of water in the rooms and hot fresh coffee
4 out of 5
by A verified traveler

Hotel aceptable para dormir

Posted 10 Mar 2022 on Hotels
Estuvo agradable la estancia en el hotel Metropolitano, para utilizar el hotel para dormir está aceptable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Feb 2022 on Hotels
2 out of 5
by A verified traveler

Malo

Posted 19 Feb 2022 on Hotels
No fue de mi agrado
1 out of 5
by A verified traveler

Decepcionante.

Posted 8 Feb 2022 on Hotels
No había colchas extras. Al solicitarla a pesar de ser habitación doble solo me dieron una frazada individual. Musica alta hasta las 6 am. Bloquearon mi auto 3 carros y no pude salir temprano, tuve que esperar a que se movieran poco a poco. La televisión no encendía Recepción no pudo resolver mis necesidades ni silenciar a los huéspedes con alta musica.
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