Ratings based on 973 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Very nice place , staff were great
by A verified traveler
Posted 22 May 2024
I didn’t stay there! The technicians did
Comment from Hotel Management
22 May 2024 by General Manager , Hotel Management
Thank you for your review and comments
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by General Manager , Hotel Management
Thank you for your review.
by A verified traveler
Posted 18 May 2024
It was in a busy neighborhood but it was still quiet
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Thank you for you review and comments.
by A verified traveler
Posted 18 May 2024
Was very clean and quiet
Comment from Hotel Management
21 May 2024 by General Manager , Hotel Management
Thank you for your review and comments
by A verified traveler
Posted 16 May 2024
Great visit and relaxing environment
Comment from Hotel Management
16 May 2024 by General Manager , Hotel Management
Thank you for your review and comments
by A verified traveler
Posted 14 May 2024
Very nice place
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Thank you for your review and comments.
by A verified traveler
Posted 13 May 2024
After a 7 hour road trip from Georgia, Assistant Manager attitude at the front desk was unnecessary and unwarranted. She never got better, in fact she called my New room to ask me what I wanted to speak with the other manager on duty about. She was the problem and waking my mother with a call to the room only made it worse. She made me justify my request for additional hand towels even with a posted sign at the desk saying we should ask if we decline housekeeping. I wont recommend to anyone connected ro me to go to this hotel. Definitely best western or anything else.
Comment from Hotel Management
14 May 2024 by Sashauna RediResponse Specialist, Hotel Management
Thank you for providing your honest feedback, Michelle. It's truly disappointing to see you mention that your stay was hindered due to the less than ideal encounter you had with the assistant manager, after making your request. We are very sorry for your experience. I have brought your feedback to upper management's attention in an effort to address your concerns.Nevertheless, at Red Roof we appreciate your feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 10 May 2024
Nice stay
Comment from Hotel Management
10 May 2024 by General Manager , Hotel Management
Thank you for your review.
by A verified traveler
Posted 10 May 2024
Location
Comment from Hotel Management
10 May 2024 by General Manager , Hotel Management
Thank you for your review.
