Ratings based on 961 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
bugs crawling everywhere
Comment from Hotel Management
1 May 2024 by Big Al, Hotel Management
Dear ClaudiaAs General Manager I can assure you all reviews are taken very seriously and apologize for the insects. I will be contacting our pest control company. I am curious when you noticed this did you have a chance to contact the Front Desk so we could have moved you to another room. Not to make any excuses but being an outside entrance hotel being surrounded by many trees, bushes, retention pond, the river, and the climate has made a significant in insects. I have spoken to Pest Control recently and was informed that many merchants along with residential homes are having the same issue. As a traveler myself I understand your frustration but hope everything was satisfactory besides the bugs. Our intention is to provide Excellent Customer Service along with High Quality Standards to all hotel guests and again apologize that we failed to have met your expectations. The entire staff and I hope you give us another chance when back in the area.Best RegardsAllan KellerGeneral Manager
by A verified traveler from Bradenton
Posted 29 Apr 2024
Very close to Busch Gardens, Adventure Island, MOSI, and Moffitt Cancer Center. Very convenient.
Friendly staff, clean rooms.
Comment from Hotel Management
30 Apr 2024 by Big Al, Hotel Management
Dear AprilThank you for choosing the Ramada Hotel Temple Terrace. I am so glad your stay with us was Excellent plus the 5 rating was definitely appreciated. The hotel is in a perfect location next to the attractions and Moffitt. Our goal is to provide Excellent Customer along with High Quality Standards to all guests and pleased we met or exceeded your expectations plus hoping everything goes well at Moffitt Cancer Center. The entire staff and I hope if you need to come back to the area please consider the Ramada.Best RegardsAllan KellerGeneral Manager
by A verified traveler
Posted 28 Apr 2024
Great property,just a little TLC is needed.Need to check drain traps in room !
Comment from Hotel Management
29 Apr 2024 by Big Al, Hotel Management
Der PatrickThank you for choosing the Ramada Hotel Temple Terrace. I am glad your stay was Very Enjoyable. The hotel is in the process of renovations and replaced half of the hotel with new furniture and now waiting for the other half to arrive. Recently all rooms were painted plus replaced all bathroom tiles with other projects being scheduled. Our goal is to provide Excellent Customer Service along with High Quality Standards to all hotel guests and pleased we met your expectations. The entire staff and I hope to see you again at our facility when back in the area.Best RegardsAllan KellerGeneral Manager
by A verified traveler
Posted 27 Apr 2024
When I booked the stay, I read the daily rate was going to be $88.00 per night. But, when I checked out, they charged me $112.00 instead. To me, changing the daily on me like that, was not fair or professional. They should not have done such a thing.
Comment from Hotel Management
29 Apr 2024 by Big Al, Hotel Management
Dear DamasAfter doing some investigating on your reservation it was notice that you originally made a reservation for 5 nights which would have given you a larger discount but decided not to stay all those night so the discount changed but you still received a good discount. That is the reason your rate changed and my desk clerk explains this to guests. I hope you understand that was nothing that was done wrong. Our goal is to provide Excellent Customer Service along with High Quality Standards to all hotel guests and hope to see you again at our location when back in the areaBest RegardsAllan KellerGeneral Manager
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Big Al, Hotel Management
Dear JenniferThank you for choosing the Ramada Hotel Temple Terrace. I am so glad your recent stay was Excellent and did not encounter any issues plus the 5 rating was definitely most appreciated. Our goal is to provide Outstanding Customer Service along with High Quality Standards to all hotel guests and pleased we were able to have met or exceeded your overall expectations. The entire staff and I hope to see you again when back at our hotel when back in the area.Best RegardAllan KellerGeneral Manager
by A verified traveler
Posted 23 Apr 2024
The Staff was extremely nice and friendly! Very helpful.
Rooms (at least ours) could use some TLC
Pool is Awsome
Having iHop a short walk away was great
I was looking for a hotel convenient to Tampa Int Airport, Raymond James Stadium and Univ of Tampa. Description was a little misleading. It wasn't convenient at all.
Comment from Hotel Management
24 Apr 2024 by Big Al, Hotel Management
Dear DeborahThank you for choosing the Ramada Hotel Temple Terrace. I am glad your stay was enjoyable. The hotel is under renovations and replaced half of the hotel with new furniture and now waiting for the other half to arrive. In the meantime all rooms were painted plus new bathroom tiles were replaced in all rooms plus other projects being scheduled. This hotel is closer to Busch Gardens and the University of South Florida. The other is the Ramada Westshore which is much closer to the airport and Raymond James Stadium and apologize that it was misleading. Our goal is to provide Excellent Customer Service along with High Quality Standards to all hotel guests. The entire staff and I hope to see you at our location when back in the area.Best RegardsAllan KellerGeneral Manager
by A verified traveler
Posted 19 Apr 2024
Great place to stay!
Comment from Hotel Management
22 Apr 2024 by Big Al, Hotel Management
Dear TatyanaThank you for choosing the Ramada Hotel Temple Terrace. I am so glad your stay was Excellent and did not encounter any issues. Our intent is to provide Outstanding Customer Service along with High Quality Standards to all hotel guests and pleased we met or exceeded your overall expectations. The entire staff and I hope to see you again at our hotel when back in the area.Best RegardsAllan KellerGeneral Manager
by A verified traveler from Lake Placid
Posted 17 Apr 2024
Right off I.75 so convenient.
Next to Ihop which was great.
Pillows were dreadful, uncomfortable andhad no support.
Comment from Hotel Management
18 Apr 2024 by Big Al, Hotel Management
Dear Andrea.Thank you for choosing the Ramada Hotel Temple Terrace. I am glad your stay was Excellent but do apologize for the pillows. I will share this with the Head Housekeeper. Recently I purchased all new pillows but will check to see if the room you were in was replaced and if not it needs to be replaced. Our goal is to provide Excellent Customer Service along with High Quality Standards to all hotel guests. The entire staff and I hope to see you again when back in the area.Best RegardsAllan KellerGeneral Manager
by A verified traveler
Posted 17 Apr 2024
Very budget friendly, and convenient location to where we needed to go the next morning. Super friendly and accommodating staff, great breakfast bar in the morning to start your day!
Comment from Hotel Management
18 Apr 2024 by Big Al, Hotel Management
Dear David Thank you for choosing the Ramada Hotel Temple Terrace. I am so glad your stay was Excellent plus the rating provided was most appreciated. Our mission is to provide Outstanding Customer Service along with High Quality Standards to all hotel guests and pleased we were able to have met or exceeded your overall expectations. The entire staff and I hope to see you again when back in the area.Best RegardsAllan KellerGeneral Manager
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Big Al, Hotel Management
Dear ScotAs General Manager I take all ratings very seriously especially the poor ones. I do apologize for any issues you had during your stay but with no comments being made it is much more difficult to correct. I will try to find out what room you were in and address them to the staff. Our intent is to provide Excellent Customer Service along with High Quality Standards to all hotel guests and again apologize for not meeting your expectations. The entire staff and I hope you can give us another chance when back in the area.Best RegardsAllan KellerGeneral Manager
