Ratings based on 317 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Hotel manager, Hotel Management
Thank you so much for your review. We look forward to your next visit.
by A verified traveler
Posted 5 Apr 2024
Room was dated experience was awesome! Pool and restaurant was great.
Comment from Hotel Management
5 Apr 2024 by Hotel manager, Hotel Management
Hi Shallon. Thank you for your review. We look forward to your next visit.
by A verified traveler from Margate
Posted 24 Mar 2024
Very friendly people and relaxing hotel for adult only
Comment from Hotel Management
25 Mar 2024 by Hotel manager, Hotel Management
Thank you so much for your review. We look forward to your next visit!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Hotel manager, Hotel Management
We're sorry you were disappointed with your stay.
by A verified traveler
Posted 18 Mar 2024
Would visit again
Comment from Hotel Management
18 Mar 2024 by Hotel manager, Hotel Management
Thank you so much for your review, Mark! We look forward to your next visit.
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
17 Mar 2024 by Hotel manager, Hotel Management
Thank you for your review.
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
5 Apr 2024 by Hotel manager, Hotel Management
Hi James. Sorry for the delay but we wanted to thank you for your review.
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
5 Apr 2024 by Hotel manager, Hotel Management
Hi Craig. Sorry for the delay but wanted to thank you for your review.
by A verified traveler
Posted 21 Feb 2024
Comment from Hotel Management
23 Feb 2024 by Hotel manager, Hotel Management
Thank you so much for your review, Sean. We really appreciate it and look forward to your next visit!
by A verified traveler
Expedia pulls the old bait & switch
Posted 1 Feb 2024 on HotelsYou,Expedia, quoted me a $75 a day Resort fee on my reservation but when I arrived they told me it was $165 a day. I tried texting and calling you but you sent me in an endless loop and never did a thing for me!
Your customer service is the absolute worst!
I ended up staying somewhere else for 1 night because of you.
Comment from Hotel Management
1 Feb 2024 by Hotel manager, Hotel Management
We're sorry for the confusion, William. Expedia only allows one resort rate to be listed - and we have several based on who is booking and the days of the week of your visit. The resort fees are explained in detail in the Confirmation Emails sent through Expedia.
