Ratings based on 975 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Very close to everything.
Comment from Hotel Management
30 Apr 2024 by Robert, Hotel Management
Dear Guest,Thank you for staying with us and sending us a 5 Star review. We're pleased to know that you enjoyed your stay. We hope to welcome you again, the next time your plans bring you back to Tampa. Sincerely,Robert D,Guest Relations Manager
by A verified traveler
Posted 24 Apr 2024
location and interior design
by A verified traveler
Posted 21 Apr 2024
Our AC didn’t work very well and it was not comfortable!!
by A verified traveler
Posted 21 Apr 2024
We were very fortunate to receive an early check in! The desk clerk (sorry I didn’t get her name) was so nice and welcoming!
The lobby is so tropical. Very beautiful!
Will definitely stay at this property again.
by A verified traveler
Posted 19 Apr 2024
The room was perfect for our family with two little ones and the airport shuttle was clutch.
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 13 Apr 2024
by A verified traveler
Posted 9 Apr 2024
Wasn't that excited about coming here but did so anyway because of the indoor pool. Will not come back. My room had a leak. I paid for executive suite and looked like I got a regular room. Customer Service was on the phone and trying to check me in the same time. Gave me bad information about where to place parking pass. Received a parking warning even with the pass on the dash. Would have rather went swimming in the rain.
by A verified traveler
Posted 3 Apr 2024
The location was great near downtown, shopping mall and airport. Garden was beautiful full. The shower was great!.
The service was the worst I ever stay we requested for extra blanket and pillow they said they’ll bring it but no body show up at all.
I don’t know what kind of blanket they use on the bed but it’s very loud every time we moved or turn over. The AC are very very loud every time it cut off it sound like some body dropped something very heavy on the floor or some body shut the door very loud like almost every 30 minutes We couldn’t sleep at all for all night!!
The worst experience and the worst hotel we ever stay.
by A verified traveler
Posted 28 Mar 2024
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