Fortune Park Vellore, Member ITC Hotel Group Reviews

Dear Arun Kumar, Bellevue, Vanakkam !!!! We're truly heartened to hear about your continued patronage and the positive experiences you've had with us over the past three years. Recognition for our team members, such as Rishad, Arivazhagan, Mahalaxmi, Ponnurangam, and our General Manager Balaji, is incredibly meaningful. Their dedication to delivering outstanding service around the clock is a testament to our commitment to our guests. We're delighted to know that our efforts to maintain consistency in your stays have been successful, and such feedback motivates us to keep striving for excellence. Rest assured, we will continue to prioritize your comfort and satisfaction in every way possible. We eagerly await your next visit, ready to welcome you back for another memorable experience. With regardsBalaji MGeneral Manager

Dear Ramasubramanian, Vanakkam!! We're truly elated to read your positive feedback about our hotel. It's heartwarming to know that your family enjoyed their stay and were able to relish the food we serve. Our staff will be pleased to hear your praiseworthy comments as we aim to provide not just great service but a memorable experience to our valued guests. It fosters a sense of pride and encouragement. We always strive for excellence and your words of appreciation make our efforts worthwhile. Looking forward to welcoming you and your family again for another wonderful stay. Kind RegardsBalaji MGeneral Manager.

Dear mohit, Vanakkam !!!! We're truly sorry to hear about your recent experience at our facility. The condition of the food and the swimming pool you've described is certainly not up to our standards. We strive to provide excellent services and delicious meals to our guests, and we regret that you had an undesired experience. Action has been taken to address the issues you've highlighted. Our culinary team is re-evaluating their procedures and we're implementing stricter quality checks to ensure our guests are served the finest dishes. As for the swimming pool, we assure you the maintenance team is looking into the matter. We believe in maintaining high hygiene standards and will take immediate actions to ensure cleanliness and functionality are restored. We would be grateful for another chance to show you the quality services and amenities we are known for, and to provide the enjoyable experience that you deserve. Be assured, your next visit will be significantly better. With warm regardsBalaji MGeneral manager

Dear Vivek, Vanakkam !!! Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. With regardsBalaji MGeneral Manager

Dear Muniswaran, Vanakkam !!!! We're sincerely regretful to hear about the issues you encountered during your stay. It's certainly not reflective of the standards we strive to uphold. We understand that cleanliness and functioning facilities are fundamental for a comfortable stay, and we apologize for falling short in these aspects. Please know your critique is extremely valuable to us, as it aids in recognising areas that require our attention and improvement. Our maintenance team has been informed about the malfunctioning toilet flush and TV. They are working to address these issues swiftly to prevent future occurrences. Our housekeeping staff has been advised too, to maintain our stringent cleaning protocols to ensure each room is spotless. We see all feedbacks as an opportunity to rectify our mishaps and enhance our operations. We genuinely hope for a chance to make it right and provide you with a truly enjoyable experience that meets your expectations in the near future. With Warm regardsBalaji MGeneral Manager

Dear Jonas, Vanakkam !!! Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us With warm regardsBalaji MGeneral Manager

Dear Verified traveller, Vanakkam !!!! We are glad to know that your experience in our hotel was a pleasant one. Your satisfaction is our ultimate goal and your words encourage us to strive harder in maintaining the quality of our services. It is heartening to see that our efforts have been recognised and appreciated. We are looking forward to hosting you again soon. Your positive experience is the best testimony of our dedicated service. We will continue our commitment towards offering delightful stay for our guests. With warm regardsBalaji MGeneral Manager

Dear BARUN, Vanakkam !!!!! We are delighted to know that your stay with us was memorable and you found our team to be polite and attentive. Our staff, across all departments, endeavor to deliver a high standard of personalized service and it is always encouraging to hear we have succeeded. Their commitment towards ensuring our guests have a wonderful experience is truly commendable and your kind words will certainly be shared with them. Encouragement such as yours is what motivates us to continually strive for excellence. We look forward to welcoming you back soon. With warm regardsBalaji MGeneral Manager

Dear Suryanarayana, Vanakkam From Fortune Park Vellore Thank you for taking the time to leave such a thorough and positive review. We are delighted to hear that you decided to stop at our hotel during your journey to Tiruvannamalai. We greatly value your trust in our brand and are thrilled that our consistent service quality at ITC Hotels influenced your location choice. We are truly pleased to learn that we met your expectations from the moment you arrived. Customer satisfaction is our topmost priority and your kind words about our parking valet and reception desk staff continue to provide motivation to our team. We are glad we could offer you an upgrade enhancing your overall stay experience. We sincerely appreciate your acknowledgement on the comfortable and pristine state of our rooms. Our team always strives to ensure every aspect of our guest’s stay is immaculate. Your compliments about our food and service at the restaurant are much appreciated. We are glad to hear that you enjoyed your dining experience and found the breakfast buffet extensive with lots of choices. Thank you again for sharing your ‘great experience’ with us. We look forward to welcoming you back in the near future, and hope your next visit will be as pleasant as the previous one. Thanks & RegardsM.BalajiGeneral Manager

Dear Indranil, Vanakkam From Fortune Park Vellore Thank you for taking the time to share a detailed review of your recent three-day stay at Fortune Park, Vellore. We are delighted to hear that you enjoyed your stay and had a positive experience at our hotel. We always strive to provide our guests with comfortable accommodations. We appreciate your feedback regarding our rooms and rest assured that our team is looking into your suggestion about the size of the bathrooms. We understand the value of the comfort offered by spacious amenities and your feedback has valuable implications for our ongoing efforts to improve our services. Your kind words about our staff are appreciated. Our team aims to provide the highest level of hospitality and earning your praise is truly rewarding. We feel privileged to have been able to contribute positively to your experience and we will ensure that your kind comments reach all of our staff. Hearing that we surpassed your expectations as a loyal Marriott lifetime platinum member is quite an honor and it just made our day! We are especially glad that you relished our culinary offerings. Our chefs are indeed passionate about delivering the best in global cuisine and will be thrilled to know that their culinary efforts were so well received. As a valued guest, your feedback is instrumental in our commitment to maintaining our high standards. We are glad to learn that we could set a positive basis and strived to make your stay memorable. While we work on the areas of improvement as per your important feedback, we will also make sure to continue with what pleased you during your stay. Thank you once again for choosing Fortune Park Vellore, and we look forward to welcoming you back for an even more enjoyable stay in the future. Thanks & Kind Regards,Balaji MGeneral Manager.