Ratings based on 986 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 9 May 2024
I loved staying at hyatt properties whever i travel.
by A verified traveler
Posted 4 May 2024
This is perfect place if you want to “climatize” coming from North America to humidity. Staff are really friendly and welcoming. Food/buffet has great selection. Shopping mall is next to the hotel. I just have to slashed one star from the over all rating. If you are sensitive to cigarette smell/ smoking, not for you. That’s from the casino downstairs. The floor we were in and the rooms smell acetone or fresh lacquer. But, definitely will be coming back!
by A verified traveler
Posted 2 May 2024
Wonderful pool
by A verified traveler
Posted 30 Apr 2024
Very nice staff
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Enjoy my stay! The deluxe room was super spacious and I love the complimentary mini bar item! Loved the convenience of the restaurants and shopping on site plus the mall is across the street, easy to walk to with more restaurants and shopping options! Staff was very friendly! And the casino was fun! Enjoy it! I will definitely return!
by A verified traveler
Posted 20 Apr 2024
Clean
by A verified traveler from Botanic Ridge
Posted 20 Apr 2024
by A verified traveler
Posted 18 Apr 2024
They had a great service and all staff were awesome too. 😊
