Ratings based on 985 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Wonderful pool
by A verified traveler
Posted 30 Apr 2024
Very nice staff
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Enjoy my stay! The deluxe room was super spacious and I love the complimentary mini bar item! Loved the convenience of the restaurants and shopping on site plus the mall is across the street, easy to walk to with more restaurants and shopping options! Staff was very friendly! And the casino was fun! Enjoy it! I will definitely return!
by A verified traveler
Posted 20 Apr 2024
Clean
by A verified traveler from Botanic Ridge
Posted 20 Apr 2024
by A verified traveler
Posted 18 Apr 2024
They had a great service and all staff were awesome too. 😊
by A verified traveler from San Clemente
Posted 15 Apr 2024
Stayed here many times and it is always wonderful! The staff make the difference but the whole hotel and the setting in City of Dreams is fantastic. I cannot say enough good things about the kindness and attentiveness of the staff - especially the whole staff of the lounge and Ms Melody in particular.
Comment from Hotel Management
15 Apr 2024 by Steve Sasso, Hotel Management
Warm greetings from all of us at Hyatt Regency, City of Dreams Manila.What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates, particularly Melody, will be happy that their efforts at providing quality service did not go unnoticed.Thanks for sharing about the details of your stay, notedly about your Regency Club Lounge experience.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams
by A verified traveler
Posted 13 Apr 2024
Amazing
Comment from Hotel Management
15 Apr 2024 by Steve Sasso, Hotel Management
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams
by A verified traveler
Posted 11 Apr 2024
