Ratings based on 456 Verified Reviews

4.7 out of 5
92% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024
3 out of 5
by A verified traveler

Posted 10 Jun 2024
The night I checked in it was pouring rain. As they showed me the long way to get to my room so I could see around, they did not help me with my luggage but did hand me an umbrella. I had my suitcase, shoulder bag and the umbrella while all she had was her umbrella. Then when I was checking out they tried to charge me close to $300 extra. Also, I had made an error while booking my stay and they said they weren’t able to help me with my situation because I booked it through Expedia. However, other resorts have been able to help me. When I went down to the beach there were no chairs down there and no one to help me or bring one down for me. I was very disappointed with this resort and def would not give them 5 stars. Possibly 3.5
5 out of 5
by A verified traveler from Dorchester

Posted 4 Jun 2024
Our stay at Cala Luna was great. The room we stayed in was beautiful and the staff were friendly and helpful. Would definitely go back!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2024
5 out of 5
by A verified traveler

Posted 24 May 2024
Beautiful property and enjoyed all the organic, healthy choices
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
5 out of 5
by A verified traveler

Posted 12 Apr 2024
This is our 3rd time staying at Cala Luna and we absolutely love it! It gets better each time we return! The rooms are so incredibly lovely, the howler monkeys surrounding the property are a delight but above all the staff is the best! Especially in the restaurant and bars - they are so incredibly welcoming and nice! Andres the bartender is a true mixologist (you have to try his mezcal cocktails)! The beds are so comfortable and it’s a one minute walk to a not crowded beach! The room are well thought out with great detail! We will absolutely come back again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Apr 2024