Ratings based on 973 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Furniture all throughout the room was sticky.
In my 3 day stay I had to go to the front desk 6 seperate times to get my room key activated.
Found 3 small German roaches in the bathroom.
Furniture is not updated. Its old.
This property was rated as Wonderful which is why i chose it.
It was barely mediocre at best.
by A verified traveler
Posted 20 May 2024
Checked into my room and noticed a roach on the bed side table and one on the floor on the opposite side of the room😟 the next day I saw about 4 more, one in the bathroom, another on the bedside table and two more on the table drawer. I was so grossed out. The front desk happily changed my room for us and upgraded us to a suite. It was such an inconvenience to have to move in the first place. I’m not sure I would stay at that property again.
Breakfast was average, not many options.
by A verified traveler
Posted 13 May 2024
5th floor not renovated
Comment from Hotel Management
14 May 2024 by agm, Hotel Management
Thank you for choosing the Hampton Inn & Suites in Tamarac-West during your last visit to the area and for taking the time to fill out our online survey as our guests’ opinions on our services are very important to us. Your opinion is an essential tool that helps us gauge the effectiveness of our efforts to make your stay at our hotel pleasant and enjoyable. We are so glad we were able to achieve our goal of guest satisfaction. We will be undergoing full renovations soon. We inviteyou back once they have been completed.
by A verified traveler
Posted 2 May 2024
The room was fine and clean. However, the carpets in the corridors are filthy and actually quite disgusting. That turned me off of everything. You need to replace them.
Comment from Hotel Management
2 May 2024 by agm, Hotel Management
Thank you for taking the time to fill out our on line survey as our guests’ opinions on our services are very important to us and it is an essential tool that helps us gauge the effectiveness of our efforts to make your stay at our hotel pleasant and enjoyable.On behalf of myself and the entire staff here at the Hampton Inn & Suites Tamarac-West, please accept our most heartfelt apologies for the inconvenience you have encountered during your stay.We expend considerable effort to ensure our guests receive courteous service and comfortable accommodations, and we do apologize that in your case, we did not achieve our goal of 100% guest satisfaction. Please be assured that we are working on the issues mentioned on your feedback with all departments involved directly to facilitate a resolution. full renovations are expected to happen at the end of summer.
by A verified traveler
Posted 30 Apr 2024
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Comment from Hotel Management
2 May 2024 by agm, Hotel Management
Thank you for choosing the Hampton Inn & Suites in Tamarac-West during your last visit to the area and for taking the time to fill out our online survey as our guests’ opinions on our services are very important to us. Your opinion is an essential tool that helps us gauge the effectiveness of our efforts to make your stay at our hotel pleasant and enjoyable. We are so glad we were able to achieve our goal of guest satisfaction.
by A verified traveler
Posted 27 Apr 2024
Needs some repairs. Bed was comfortable.
Comment from Hotel Management
2 May 2024 by Agm, Hotel Management
Full renovations are to expected to begin at the end of summer. Thank you for taking the time to fill out our on line survey as our guests’ opinions on our services are very important to us and it is an essential tool that helps us gauge the effectiveness of our efforts to make your stay at our hotel pleasant and enjoyable.On behalf of myself and the entire staff here at the Hampton Inn & Suites Tamarac-West, please accept our most heartfelt apologies for the inconvenience you have encountered during your stay.We expend considerable effort to ensure our guests receive courteous service and comfortable accommodations, and we do apologize that in your case, we did not achieve our goal of 100% guest satisfaction. Please be assured that we are working on the issues mentioned on your feedback with all departments involved directly to facilitate a resolution.
by A verified traveler
Posted 22 Apr 2024
Great experience
Comment from Hotel Management
27 Apr 2024 by agm, Hotel Management
Thank you for taking the time to complete the survey regarding your recent stay at our hotel. We were pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve our goal for you.
by A verified traveler
Posted 22 Apr 2024
Every thing was great
Comment from Hotel Management
27 Apr 2024 by agm, Hotel Management
Thank you for taking the time to complete the survey regarding your recent stay at our hotel. We were pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve our goal for you.
by A verified traveler
Posted 11 Apr 2024
Staff friendly, breakfast was very good. Would rate 4.5/5.
Comment from Hotel Management
11 Apr 2024 by AGM, Hotel Management
Thank you for choosing the Hampton Inn & Suites in Tamarac-West during your last visit to the area and for taking the time to fill out our online survey as our guests’ opinions on our services are very important to us. Your opinion is an essential tool that helps us gauge the effectiveness of our efforts to make your stay at our hotel pleasant and enjoyable. We are so glad we were able to achieve our goal of guest satisfaction.
by A verified traveler
Posted 8 Apr 2024
Loved the cleanliness
Comment from Hotel Management
11 Apr 2024 by AGM, Hotel Management
Thank you for choosing the Hampton Inn & Suites in Tamarac-West during your last visit to the area and for taking the time to fill out our online survey as our guests’ opinions on our services are very important to us. Your opinion is an essential tool that helps us gauge the effectiveness of our efforts to make your stay at our hotel pleasant and enjoyable. We are so glad we were able to achieve our goal of guest satisfaction.
