Ratings based on 27 Verified Reviews
2.7 Room cleanliness
2.6 Service & staff
3.0 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2023 on Hotels
Comment from Hotel Management
29 Sep 2023 by anat, Hotel Management
אורח יקר שלום אנו מודים לך על המשוב צוות המלון ישמח לראותכם שוב בין אורחינו בברכה,ענת
by A verified traveler
Posted 30 May 2023 on Hotels
Comment from Hotel Management
4 Jun 2023 by anat, Hotel Management
dear guest thank you for the review we hope to see you soon in our hotel regradesanat
by A verified traveler
Posted 8 May 2023
This hotel is situated at the south end of the Dead Sea hotels. Although it is not right on the beach, it is close enough for a short walk, and there is a regular shuttle as well.
The hotel sports a nice pool and excellent food, together
with nice amenities. At the same time, certain parts of
the hotel are showing their age and clearly need renovation. The downstairs hall, for example, had
water leaking from its ceiling during our stay, with some tiles even falling down to the floor due to the damage. Some of the common spaces had a rundown look to them (although others had clearly been renovated).
My greatest problems, however, came about when I tried to get a receipt for my stay. On my checkout day, I was told that it would arrive via email, but I never received it. Reaching the hotel to talk to someone human about this proved to be a monumental effort, as they didn't answer Internet messages and their phone systems would either close my call (after a *long* wait) or send me to a closed office. Indeed, I'm still waiting for a receipt, which I need for reimbursement purposes.
Comment from Hotel Management
16 May 2023 by anat, Hotel Management
DEAR GUEST we thank you for the feedback the escort team will be happy to see you adain among our guests regard's anat
by A verified traveler
Posted 27 Apr 2023 on Hotels
Comment from Hotel Management
16 May 2023 by anat, Hotel Management
DEAR GUEST we thank you for the feedback the escort team will be happy to see you adain among our guests regard's anat
by A verified traveler
Posted 5 Feb 2023
Comment from Hotel Management
16 May 2023 by anat, Hotel Management
DEAR GUEST we thank you for the feedback the escort team will be happy to see you adain among our guests regard's anat
by A verified traveler
Posted 24 Nov 2022
Food was the best.
Most of staff nice. Some nesty
Services like spa broken
Comment from Hotel Management
29 Nov 2022 by vicky, Hotel Management
Dear Guest, Thank you for choosing to stay at the Leonardo Plaza dead sea Hotel. We appreciate your taking the time to write this feedback. We hope to see you again among the guests of Leonardo Plaza dead sea Hotel. Regards, Vicky
by A verified traveler
Posted 25 Oct 2022 on Hotels
Comment from Hotel Management
27 Oct 2022 by Vicky, Hotel Management
אורח היקר ,תודה רבה על תגובתך שמחנו לארח אותך ולהעניק לך חווית אירוח מהנה וייחודית נשמח לראותך שוב בין אורחינו ולתת מענה בביקור הבא. בברכה, ויקי
by A verified traveler
מלון נחמד - ניהול ותחזוקה נמוכה
Posted 17 Oct 2022 on Hotelsשהינו במלון לילה אחד. לצערנו בחדרים היה ריח לא נעים. החלפנו חדר לאחר שבחדר היה ריח חזק של סיגריות ובחדר שבו שהינו עלה ריח לא נעים מהשירותים. על פניו יש במלון את כל המתקנים הדרושים לחופשה אולם התחזוקה והניהול ברמה נמוכה. הכיסאות בבריכה ברובם היו שבורים, חדר אוכל לא מנוהל.
לצערנו לא נחזור
Comment from Hotel Management
27 Oct 2022 by Vicky, Hotel Management
אורח יקר ,צר לנו לקבל ממך משוב שלילי ,נשמח לארח אותך בין אורחינו ולתת מענה לך מענה באירוח הבא ,בברכה ויקי
by A verified traveler
Posted 13 Oct 2022 on Hotels
Comment from Hotel Management
27 Oct 2022 by Vicky, Hotel Management
Dear Guest, Thank you for choosing to stay at the Leonardo Plaza dead sea Hotel. We hope to see you again among the guests of Leonardo Plaza dead sea Hotel. Regards, Vicky
by A verified traveler
Posted 11 Sep 2022 on Hotels
Comment from Hotel Management
27 Oct 2022 by Vicky, Hotel Management
Dear Guest, Thank you for choosing to stay at the Leonardo Plaza dead sea Hotel. We hope to see you again among the guests of Leonardo Plaza dead sea Hotel. Regards, Vicky
