Ratings based on 109 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Friendly, helpful staff. Very spacious room, many green features to conserve energy and water. Food was great!
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Posted 4 Oct 2023 on Hotels
by A verified traveler
Posted 4 Apr 2023
It is the biggest hotel in Tamana Onsen. Our room was big and comfortable for a family of three. The hotel has its own onsen though just crossing the street there is a one of the biggest onsen in Western Japan.
by A verified traveler
Posted 29 Mar 2022
by A verified traveler
Posted 15 Jul 2020
Comment from Hotel Management
7 Aug 2021 by 予約係, Hotel Management
過日は当ホテルをご利用頂きまして誠にありがとうございます。またご利用に際しましてのご評価をお寄せいただきましたこと、御礼申し上げます。ご評価からも、この度のご滞在が、おおむねご満足いただけた様で何よりでございます。また、ご利用に際しましてお気付きの点がございましたら、どうぞご遠慮なくお申し付けくださいますと幸いに存じます。
次回、熊本へお越しの際にもご利用を賜りますよう、よろしくお願い申し上げます。
by A verified traveler
Posted 26 May 2024
施設内に食事するところが少ないです。
周辺に食べに行くところもあまりない。車がないと不便かなぁと思いました
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 6 May 2024
