Ratings based on 235 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Carlsbad
Posted 1 Sep 2023
Old and poor facility. It was probably a dormitory for workers before being an “hotel”
by A verified traveler
Great little hotel!
Posted 5 Aug 2022 on HotelsThe room was very clean, staff courteous and helpful at every interaction. Location worked for us with amenities nearby. Very close to a transportation hub.
by A verified traveler
Posted 26 Jun 2022 on Hotels
by A verified traveler
Hope for service improvement
Posted 21 Mar 2020 on HotelsI stayed for four nights. While the price is quite reasonable for the services and the facilities conditions, I would like to share the areas for improvement. Hope the hotel can raise the quality.
1. CleanIng - I noticed dust is attached to wall inside the room and could be wiped out and cleaned. For four days during my stay, the dust stayed the same so wall cleaning should be added to the routine checklist.
2. No iron - The service does not include iron in the room.
3. Car Parking - there is no car parking at the hotel and hotel located 5 min walking distance from the nearest coin car parking. Hotel offers 10% discount parking coupons, they should state that clearly in the service section of their homepage. I did not know the discount service until I asked for cash exchange my 10,000 bill to 1,000x10 bills at the front desk for paying the fee at the coin parking because the coin parking does not take bigger bill other than 1,000 bill.
4. Noise from next door - maybe the wall is not thick enough, I could hear a guy staying next door snoring during the night and that bothered me. I also could hear the sound of small movement. I do not think there were many people staying the hotel during my stay, they could have from assignment to offer better customer experience.
by A verified traveler
Posted 26 Nov 2019 on Hotels
by A verified traveler
Posted 20 Nov 2019 on Hotels
by A verified traveler
Posted 3 Oct 2019 on Hotels
by A verified traveler
Good for price, tough location
Posted 19 Jul 2019 on HotelsIt was a reasonable stay considering the price (5,600 yen). Pretty typical business hotel quality in Japan. The location is tough to get to, though, if you’re driving- parking is about 1/2 k away down a hill. The train is about 3/4 k away.
by A verified traveler
Posted 18 Feb 2018 on Hotels
Clean , affordable but a little far to nagayama station
But still worth to come back
by A verified traveler
Better than most Japanese business hotels.
Posted 2 Feb 2018 on HotelsGreat hotel. Small rooms but super friendly staff and very clean. Close to the station and on a very useful train line.
