Ratings based on 812 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2020
by A verified traveler from Espoo
Posted 24 Aug 2020
Thelma hotel was somewhat dated but still pretty decent and with kind of services... Very good for families and the prices are good... But Expedia or the hotel charged us double the price and still I am trying to figured out how to solve the problem....
by A verified traveler
Posted 3 Aug 2020
The staff are friendly and helpful. The breakfast included is a nice feature--the pool and sauna are well maintained and the historic photo art through the hotel present snapshots of the hotel's Olympic history. That said, the building is getting a bit old and the facade could do with a bit of repair as concrete powder collects on the balconies.
by A verified traveler
Bad ,watch out
Posted 30 Jun 2020 on HotelsPictures show something else about hotel but in reality it’s a terrible place.horrible breakfast.no ventilation in rooms.terrace in horrible shape ,no intercom facility as our room was so far away from reception ,it was so long distance always to go there.
by A verified traveler
No ventilation.
Posted 30 Jun 2020 on HotelsNo access for wheel chair, broken balcony tiles. No ventilation or table fans. Room keys never work reliably. Kids fell down stumbling the broken tiles. Bathroom leaking water into the living room. Free parking was available. SPA swimming pool was good.
by A verified traveler
Recomended for active families
Posted 4 Mar 2020 on HotelsGood experience, friendly staff, convenient location.
You should be more informed what is going on in close to the hotel, it was us who found out that there is a ice rink on the other side of the main road, close to the stadium. Reception had no idea about it.
Comment from Hotel Management
9 Mar 2020 by Pirita Marina Hotel & Spa, Hotel Management
Thank you for your positive and detailed feedback. Nice to know that you like our hotel. We hope to meet with you again.
by A verified traveler
Posted 3 Mar 2020 on Hotels
Run down hotel. Got a very cold room and when we told the receptionist about it she said they would put a heater in the room while we we're out. Came back and no heater in the room and still cold. When we went to reception there was new staff there that swapped our room to a warmer one but it can't have been used for a while cause it was dusty. Nice swimming pool and sauna! No good vegan options for breakfast.
Comment from Hotel Management
4 Mar 2020 by Pirita Marina Hotel & Spa, Hotel Management
Feedback is of utmost importance to us so that we can further enhance our services to meet our customers' expectations and wishes. It was really sad that our hotel did not respond to expectations. However, we hope you visit our hotel again, you are warmly welcome!
by A verified traveler
Posted 1 Nov 2019
Comment from Hotel Management
17 Dec 2019 by Pirita Marina Hotel & Spa, Hotel Management
Thank You for Your feedback. Hope to see You again in Pirita Marina Hotel.
by A verified traveler
Average but could be better
Posted 15 Oct 2019 on HotelsThe clean level is ok but we can see the dust in the lavabo and the toilet lid. And the attitude of one of the waiter in their restaurant is arrogance, he gave me the face when he was clearing the table. The indoor basketball hall is in-existence showing from their introduction of pictures. And the playground for the kids is rebuilding so only a small amount of toys and place for the children. Last, our room is located in the third floor, so we can only take the lift to the second floor and, walk through a long corridor and then lift our heavy luggage to the room. This is not that convenient for us. By the way, positive message is the breakfast is good and the pancake is delicious.
Comment from Hotel Management
19 Oct 2019 by Pirita Marina Hotel & Spa, Hotel Management
Thank you for your feedback! The opinions and experiences of our customers are of great importance to us in the development of our services. It was nice to read that the hotel breakfast was good. I also hope that your trust in the services of Pirita Marina Hotel & SPA will be maintained and we will continue to welcome you to the hotel!
by A verified traveler from Espoo
Posted 26 Sep 2019
Large rooms, nice breakfast, excellend (and inexpensive) dining in on the 5th floor in the evening. The hotel is HUGE. Entire Pirita area is an excellent place for nature walks on the beach and in the pine forest (and nearby river valley).
Comment from Hotel Management
27 Sep 2019 by Pirita Marina Hotel & Spa, Hotel Management
Thank you for your positive and detailed feedback. Nice to know that you like our hotel. We hope to meet with you again.
