Ratings based on 388 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Book a suite to be confortable, expecting seating , minimum to cook in . There was just 1 chair, no microwave.
sound isolation between rooms was terrible, could hear the next door guest coughing all night or watching TV. no blind to close windows when it's daylight half of the night and you have a street light in front of the window. Also noisy road below.
by A verified traveler
Posted 2 Dec 2023 on Hotels
by A verified traveler
Posted 18 Aug 2023 on Hotels
by A verified traveler
Staff rudeness
Posted 17 Aug 2023 on HotelsThe hotel is close to the airport and offers free breakfast which was one of the reasons we chose it as we had a long journey ahead. We did not have a good experience.
The staff at breakfast wore worn-out t-shirts which did not look clean and helped themselves to the food and ate it on the go. One male staff suddenly shouted at me and my daughter a few times, assuming that we wanted to take sandwiches that were on our table with us just as we started to eat. Then he sat opposite and watched us eating, trying to intimidate us.
Needless to say, we will not stay here again and also we want to warn any prospective guests about the unacceptable behavior of some of the staff.
by A verified traveler
Posted 29 Jun 2023 on Hotels
by A verified traveler
Posted 12 Dec 2022
I did enjoy staying at Hestia Hotel Susi, however there were several things that could be improved. On the positive side, the receptionist was very friendly and happy to help! The room was perfectly clean and tidy, also quitte spacious and the temperature was just right. Nice underfloor heating in the bathroom. The location is also very convenient for those who travel by public transport - there is a bus stop right across the road from the hotel.
There are only a few things that I thought could be better. 1. The shower cabin didn't drain very well. 2. It was disappointing to find no electric kettle in the room after a long walk in frosty weather. 3. It would be nice to have sockets where you can plug USB cables. I have seen them in many hotels, they are extremely useful.
On the whole, it is a nice hotel, and I'll be staying there again.
by A verified traveler
Posted 25 Sep 2022 on Hotels
by A verified traveler
Posted 2 Sep 2022
Every thing was good service is ok
by A verified traveler
Posted 6 Aug 2022 on Hotels
Friendly. Close to IKEA.
by A verified traveler
Ok for 1 night
Posted 23 Jul 2022 on HotelsIt was ok for 1 night before the airport. Bed were uncomfortable and someone was know at our door at 9.30, woke us up. They had a wrong door.
Walls are paper thin . We could hear the neighbors at 2.30am talk
