Ratings based on 947 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
There was no attendant in the lobby upon arrival and had to wait quite a while for someone to show up. When the attendant did show up she seemed a bit bothered by having to check us in. Upon leaving, I asked the front desk attendant about where to drop off keycards and she rolled her eyes at me, clearly annoyed. Didn’t really understand why she was upset as I was very pleasant. Otherwise, the room was fairly nice and beds were comfortable.
by A verified traveler
Posted 15 Jun 2024
Quiet
Comment from Hotel Management
16 Jun 2024 by GM, Hotel Management
Dear Marshall, We appreciate your business and your taking the time to share a review. While I am glad to hear that you enjoyed our calm and quiet atmosphere, I'm sorry that we couldn't deliver a more positive experience. We hope to host you again should you return to Tallahassee. Sincerely, Tish Oglesby, GM
by A verified traveler
Posted 9 Jun 2024
This property needs renovating fast.
Found hair in the tub.
You could tell the carpet was wet.
TV is outdated most hotel's have flat screens and they're bigger.
This was an over night stay but I expected more since it was my first time staying in Tallahassee
Comment from Hotel Management
10 Jun 2024 by GM, Hotel Management
Dear Kawana, I apologize for our shortcomings during your stay and appreciate you sharing your experience. One of the main ways we improve is by receiving feedback from our valued guests. I thank you for your business and assure you that these comments will be addressed on our end. Thank you for choosing us, and if your travels bring you back to Tallahassee, we would be truly grateful for the opportunity to make it up to you. Sincerely, Tish Oglesby, GM
by A verified traveler
Posted 9 Jun 2024
The place was okay. I saw a baby roach in the dining area, he bed spread had a few dark red spots. I didn’t make a fuss. I just removed the blanket and used my own.
Comment from Hotel Management
11 Jun 2024 by GM, Hotel Management
Dear Sandra, Please accept my deepest apologies for our lack of attention to detail and for the condition of your linens. While some stains may persist even after laundering, it was our responsibility to catch them during our quality control process. We take pest control very seriously and contract with a third-party vendor for preventive maintenance. Your honest feedback is valued and carefully considered. We hope you will give us another chance to demonstrate our commitment to you and your stay. Thank you for choosing us. Sincerely, Tish Oglesby, GM
by A verified traveler from Orlando
Posted 7 Jun 2024
Comment from Hotel Management
8 Jun 2024 by GM, Hotel Management
Dear Stephen, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Tish Oglesby, GM
by A verified traveler
Posted 24 May 2024
I will stay here again !
Comment from Hotel Management
25 May 2024 by Task Force Operations Manager, Hotel Management
Dear Octavia S, Thank you for staying with us and for your generous rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you saying we will now be your hotel of choice whenever you are in the area. Thank you for choosing Fairfield Inn & Suites Tallahassee Central; we look forward to seeing you soon.At your service,Tish OgleslyTask Force Operations Manager
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by Task Force Operations Manager, Hotel Management
Dear William, Thank you for rating your recent stay. Our goal is to provide every guest with an outstanding stay. Therefore, we sincerely apologize for any difficulties you may have experienced while a guest at our hotel. We hope you will give us another chance to provide you with the hospitality and service you should always expect from us. We hope to see you again soon.At your service,Tish OgleslyTask Force Operations Manager
by A verified traveler
Posted 19 May 2024
Customer service from staff was excellent
Comment from Hotel Management
20 May 2024 by Task Force Operations Manager, Hotel Management
Dear Lawrence, Thank you for being our guest and sharing your kind words about the team! Our associates are truly sincere in their level of service and genuine hospitality. We love it when their efforts are recognized and when we get to read how they made our guests feel welcome. Reviews like yours solidify the daily standards we strive to achieve for each guest. It was our pleasure to host you at Fairfield Inn & Suites Tallahassee Central, and we look forward to seeing you soon.At your service,Tish OgleslyTask Force Operations Manager
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Task Force Operations Manager, Hotel Management
Dear Melanie, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Fairfield Inn & Suites Tallahassee Central. At your service,Tish OgleslyTask Force Operations Manager
by A verified traveler
Posted 16 May 2024
Friendly and cordial staff. Good breakfast selection
Comment from Hotel Management
17 May 2024 by Task Force Operations Manager, Hotel Management
Dear Debra, We love getting feedback from our guests and truly appreciate your comments. It was beautiful to read about the high points of your stay and how much you enjoyed our complimentary breakfast and service. Thank you for choosing Fairfield Inn & Suites Tallahassee Central for your visit to the city; we look forward to seeing you again soon.At your service,Tish OgleslyTask Force Operations Manager
