Ratings based on 440 Verified Reviews
2.9 Room cleanliness
3.2 Service & staff
2.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 3 May 2024
Terrible
Comment from Hotel Management
5 May 2024 by Hotel Management, Hotel Management
Dear Rafael, Thank you for reviewing your recent stay. We continually strive to ensure an exceptional experience for each guest. Therefore, we are genuinely sorry for not meeting your expectations on this occasion. We hope you will give us another opportunity to provide you with a much-improved visit and prove that we truly value your satisfaction.Sincerely,Hotel Management
by A verified traveler
Posted 23 Apr 2024
Kenneth is professional helpful keeps a pleasant smile
Comment from Hotel Management
24 May 2024 by Hotel Management , Hotel Management
Dear Brandi, We are delighted to hear about your positive experience at Extended Stay America. Kenneth's professionalism, helpfulness, and pleasant smile are truly valued, and we are glad they made your stay enjoyable. We look forward to welcoming you back soon!Sincerely,Hotel Management
by A verified traveler
Posted 22 Apr 2024
Friendly
Comment from Hotel Management
22 Apr 2024 by Hotel Management , Hotel Management
Dear brandi, Thank you for your feedback of your stay at Extended Stay America! We're pleased to hear that you found our staff friendly. Providing excellent service and hospitality is our priority, and we appreciate your acknowledgment of our efforts. We hope to have the opportunity to welcome you back for another pleasant stay soon!Sincerely,Hotel Management
by A verified traveler
Posted 22 Apr 2024
Staff
by A verified traveler
Posted 22 Apr 2024
Staff wonderful
Comment from Hotel Management
22 Apr 2024 by Hotel Management , Hotel Management
Dear brandi, Thank you for your kind feedback about our staff! We greatly appreciate your positive comments and are delighted to hear that you had a pleasant experience with us at Extended Stay America. Our team strives to provide excellent service and ensure our guests feel welcome and well taken care of during their stay. We look forward to welcoming you back again soon!Sincerely,Hotel Management
by A verified traveler
Posted 14 Apr 2024
Staff treats you amazing
by A verified traveler
Posted 13 Apr 2024
Staff friendly
Comment from Hotel Management
14 Apr 2024 by Hotel Management , Hotel Management
Dear brandi, Thank you for your kind feedback regarding our friendly staff. We strive to provide exceptional service to all our guests and are delighted to hear that our team made a positive impression. Your comment is greatly appreciated and will be shared with our staff to encourage their efforts. We value your patronage and look forward to welcoming you back at Extended Stay America for another enjoyable stay. Sincerely, Hotel Management
by A verified traveler
Posted 11 Apr 2024
Mrs Judy is awesome
by A verified traveler
Posted 6 Apr 2024
Staff
