Ratings based on 124 Verified Reviews

3.9 out of 5
85% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 8 Apr 2023
The Takeo Onsen Kyotoya is a traditional Japanese hotel. I wanted the tatami mat and futon experience and this property exceeded my expectations. I enjoy the older style of hotel as the nostalgia of the experience is valuable to me. The room and bath were well appointed and very comfortable. My room had a great view of an interesting rock formation on the top of a mountain nearby. The location is within a 10 minute easy flat and wide walk from the station. When you get to the family mart you are almost there.
4 out of 5
by A verified traveler

Posted 20 Dec 2022
Staff is super nice. The property is old and could use updating. The carpets are worn and walls need painting etc. The rooms are great.
4 out of 5
by A verified traveler from Iwakuni

Posted 6 Dec 2020
Very nice Ryokan, old school feeling and very attentive staff. Rooms are spacious and nice. The only problem was the water pressure, it was so bad that the shower wouldn't work properly... very hard to clean in the morning.
4 out of 5
by A verified traveler

An Old Charm

Posted 18 Dec 2019 on Hotels
An old charm of a hotel. Check in was easy and fast. Nice collection of art and antiques.
4 out of 5
by A verified traveler

Indoor air quality should improve

Posted 5 Jul 2019 on Hotels
Everything is good except the indoor sir quality.
5 out of 5
by A verified traveler

Good deal to the cost

Posted 25 Jun 2019 on Hotels
Historical vibe, nice spa and food. Room was spacious with a mountain view
5 out of 5
by A verified traveler

Posted 10 Dec 2018
Hotel staff worked hard to make us enjoy the stay. Dinner and breakfast were excellent and services during meals were outstanding. The only con was we stayed in a smoking room. Recommend reserving non-smoking room when making reservations.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2018 on Hotels
5 out of 5
by A verified traveler

Friendly staff and amazing services

Posted 15 Oct 2017 on Hotels
It was an amazing hotel, where all the staff are very friendly. First greeted by English (didn't expect that from local Japan). Then, once the staff knew I didn't drive, they offered to drive me to train station due to the hot weather. They are very thoughtful. Definitely will stay again
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