Ratings based on 343 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
As others have mentioned, the main building is older, while the annex is newer. But, the main is remodeled and was comfortable enough. Nothing special, but it was directly adjacent the train station.
by A verified traveler
Posted 28 Mar 2024
Breakfast was the best yet and staff were great and position is near the rail, but their rooms have outdated bathroom modules which have a high step in and out. These were new ideas 20 years ago but i was 20 yrs younger then and despite the warning sign designed to limit liability the had no grab bars which would have helped getting in and out. At 70 i consider myself reasonably agile but i still managed to pull my achilles tendon and will now have to reduce my activity over the last couple of weeks of my holiday. These bathrooms are not suitable for older tourists or thouse with restricted abilities.
by A verified traveler
Posted 26 Mar 2024
Very affordable and accessible.
by A verified traveler
Posted 15 Aug 2023
Front of the station, you won't miss it. Very good hot spring however, not running water. One thing I would say, noting around hotel and station. Difficult to find dinner place especially night time.
by A verified traveler
Posted 11 Aug 2023
Great location as it is 1 min walk from the JR station. Nice staff!
But the room is small and the toilet facility is quite old that the ventilation is not functioning properly.
by A verified traveler
Posted 29 Jun 2023
by A verified traveler
Posted 27 May 2023
It being a 1 min walk away from the train station was a major plus for me. It is a great location to have day trips to Arita and Imari, if you are into pottery. The complimentary breakfast was fantastic!
by A verified traveler from BERGENFIELD
Posted 15 May 2023 on Travelocity
by A verified traveler
Posted 1 May 2023
Stayed in annex building which was newer. Overall good stay and right next to train station. We drove and there were two parking lots
by A verified traveler
Posted 28 Apr 2023
Altho staff was courteous, rooms extremely small
