Ratings based on 11 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2023
We had a truly unique experience in this Ryokan: wonderful people who welcomed us like family, delicious meals - best we've had in Japan, marvellous room and baths, and the attention to detail - they brought a present to my partner because it was her birthday a few days earlier. Thank you very much to the family at Ryokan Kutsuroginoya Yuu who made this a very special stay.
Comment from Hotel Management
1 Dec 2023 by Kuturobinoya Yuu Yanagi, Hotel Management
Thank you for visiting us and your high rating.We will continue to do our best.
by A verified traveler
Wonderful mountain ryokan and onsen near Takayama
Posted 17 Nov 2023 on HotelsWonderful cheerful hospitality throughout our stay here. Kaiseki meals were outstanding! Our room with private outdoor onsen and mountain view was a perfect enchanting respite and recharge halfway through our whirlwind tour of Japan. Lovely!
Comment from Hotel Management
20 Nov 2023 by Kuturobinoya Yuu Yanagi, Hotel Management
Thank you for your high raying.Also, please come visit us when you come to Japan.
by A verified traveler
WONDERFUL hotel and staff!
Posted 9 Apr 2018 on HotelsThe rooms are amazing and the staff are EXTREMELY HELPFUL and FRIENDLY!
by A verified traveler
Posted 11 Apr 2024
Great experience in such nice small onsen hotel. We stayed in the room with outdoor private pool to enjoy the relaxing onsen any time. Our dinner and breakfast were served in a private room, and the room has provided the toys to kids so that we could enjoy the food. Staff are always helpful and friendly. Definitely recommend if you are driving and wish to escape from a busy city.
Comment from Hotel Management
28 May 2024 by Kuturobinoya Yuu Yanagi, Hotel Management
Thank you for staying with us the other day. And thank you for posting your review.We will continue to do our best to make our customers happy. Please watch over me from a distance.
by A verified traveler
Posted 10 Oct 2023 on Hotels
Comment from Hotel Management
22 Oct 2023 by yuu, Hotel Management
Thank you for your high ratingI will keep tryng my best
by A verified traveler
Posted 7 Sep 2023
Comment from Hotel Management
9 Sep 2023 by Kuturobinoya Yuu Yanagi, Hotel Management
Thank you for your high rating
by A verified traveler
Posted 10 Jul 2023
Comment from Hotel Management
13 Jul 2023 by yanagi, Hotel Management
Yhank you for your evaluation.I will do my best
by A verified traveler
オススメします。
Posted 11 Jan 2021 on Hotelsスタッフは親切で、ゆっくりと過ごす事が出来ました。
by A verified traveler
Posted 27 Jul 2020
食事が美味しかったです。
by A verified traveler
Posted 7 Mar 2019 on Hotels
服務很棒~
