Ratings based on 829 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 May 2024
The staff were excellent and super helpful. The rooms were a little bit small though. Everything was pretty good overall. The only downside is that the hotel is located on a hill so it was difficult to drag our luggages all the way up.
5 out of 5
by A verified traveler

Posted 14 May 2024
Clean. Breakfast not great by US or Japan standards
5 out of 5
by A verified traveler

Posted 8 May 2024
It was an airport hotel that fit our needs perfectly. Breakfast was filling with enough options for anyone. 10 minute walk to the train station for direct transport to the airport. Yes, the room was tiny, but 3 adults fit okay for 1 night. Would stay there again the night before a flight out.
2 out of 5
by A verified traveler

Posted 25 Apr 2024
Was extremely small, barely room to move in room and staff was not helpful. Gave little and bad information. Stayed one fewer night checking out a day early but no money back. Beds very hard. Would never stay there again. Also a bit of a walk to train station.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
4 out of 5
by A verified traveler

Posted 19 Apr 2024
Free coffee at hotel
5 out of 5
by A verified traveler

Posted 15 Apr 2024
It was ok for one night stay.
4 out of 5
by A verified traveler

Posted 14 Apr 2024
Perfect for a one night stay
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2024
4 out of 5
by A verified traveler

Posted 27 Mar 2024
Staff is offering great service.